Purchased Pro but no license email

[Hazoooka]

Hi Matthias.
A few days ago I've bought a lifetime Pro license, but no email arrived.
Please assist.

Kind regards

[MatthiasKerbl]

Hi @Hazoooka ,

I am sorry you are having trouble with the buying process.
Please take a look at the following steps from our FAQ:

I Did Not Get The License Code Or Any Receipt Emails After Buying AlDente Pro!

There are multiple reasons why you did not get your license code after the purchase:

1. Sometimes it takes up to 30 Minutes for the purchase emails to go through.
2. The purchase emails end up in the junk email folder.
3. You had a typo in the email address during your purchase.
4. Failures of the payment networks/providers.

Please contact the support team of our payment provider Paddle at [email protected] and include the email address you used to purchase AlDente Pro. The Paddle support will try to solve your issue as fast as possible.

Best,
Matthias