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[Communication - Calling] Failed to start Screen Share #31974

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antojose1 opened this issue Nov 26, 2024 · 1 comment
Open

[Communication - Calling] Failed to start Screen Share #31974

antojose1 opened this issue Nov 26, 2024 · 1 comment
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Client This issue points to a problem in the data-plane of the library. Communication customer-reported Issues that are reported by GitHub users external to the Azure organization. needs-team-attention Workflow: This issue needs attention from Azure service team or SDK team question The issue doesn't require a change to the product in order to be resolved. Most issues start as that Service Attention Workflow: This issue is responsible by Azure service team.

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@antojose1
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  • Package Name: @azure/communication-calling
  • Package Version: 1.30.4
  • Operating system: Windows
  • browser
  • name/version: Chrome(122.0.6261.131) and Edge(131.0.2903.63)

Describe the bug
Screen share failed to start on following the steps mentioned below.

Note: Issue is specific to Group Calls. Not happening on 1:1 calls

Steps To Reproduce on Sample App

  1. Launch ACS Calling Sample app (**using 1.27.1-beta.1 as of today)
  2. Join a group call
    • I got two users in the group call
  3. Turn ON Local camera
  4. Start Local Screen share
  5. Turn OFF Local camera
  6. Start Screen share from remote
  7. Turn ON Local camera
    • Note: App crashes at this stage if using Edge. See the 'Actual behavior' section for more info
  8. Start Local Screen Share

Expected behavior: Starts Screen share from local end.

Actual behavior: Outcome is different based on the browser we use,

  • Chrome

    • Screen share not started and got the following error logs
    • Image

  • Edge

    • App crashes on Step# 7.
    • Image
@github-actions github-actions bot added Client This issue points to a problem in the data-plane of the library. Communication customer-reported Issues that are reported by GitHub users external to the Azure organization. needs-team-attention Workflow: This issue needs attention from Azure service team or SDK team question The issue doesn't require a change to the product in order to be resolved. Most issues start as that Service Attention Workflow: This issue is responsible by Azure service team. labels Nov 26, 2024
@github-actions GitHub Actions
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Thanks for the feedback! We are routing this to the appropriate team for follow-up. cc @acsdevx-msft.

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Client This issue points to a problem in the data-plane of the library. Communication customer-reported Issues that are reported by GitHub users external to the Azure organization. needs-team-attention Workflow: This issue needs attention from Azure service team or SDK team question The issue doesn't require a change to the product in order to be resolved. Most issues start as that Service Attention Workflow: This issue is responsible by Azure service team.
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