Improve UX: Add Firmware Update Links to Omi App

[skywinder]

Is your feature request related to a problem? Please describe.

Currently, the iOS Omi app displays firmware update instructions in a pop-up window, but there is no way to copy the links or open them on another device (e.g., a laptop) for downloading the necessary files. This makes the update process cumbersome, especially when the required files need to be transferred to the device via a computer.

Describe the solution you'd like
• Add a section in the app (e.g., under “Device Settings” or “Firmware Update”) with the latest firmware update links.
• Alternatively, allow users to copy links from the pop-up window.

Additional context
Below is a screenshot showing the current pop-up window, which lacks direct access to update links:

---

Additionally, the firmware update instructions are spread across three different locations, each with slightly different details:
1. In the app:

omi/app/lib/utils/analytics/intercom.dart

Line 42 in d12bd39

return await intercom.displayArticle('9995941-updating-your-devkit2-firmware');

2. On Discord (most relevant and up-to-date) – Discord Link
3. In the documentation – Omi Docs

This fragmentation creates ambiguity and makes it harder to ensure all update instructions remain consistent and up to date.

Proposed Solution
• Add a dedicated section in the app (e.g., under “Device Settings” or “Firmware Update”) that includes the latest firmware update links.
• Alternatively, enable users to copy links directly from the pop-up window.
• Consolidate all update instructions into a single, centralized location (e.g., the official documentation), with links from the app and Discord pointing there.

[kodjima33]

@skywinder Петь, we are a team of 3 and super understaffed

really like your experience - any chance you could help to solve this issue? Will do Bounty + highlight in the community

[skywinder]

Hi, @kodjima33 Nik. Thank you for your response!

I truly appreciate it. I’m excited about that idea and have been exploring and doing R&D in that area myself.

I would love to contribute and see what I can accomplish on my end.

Once I have some insights, we can discuss the potential for future collaboration. I’m looking forward to it!

[mdmohsin7]

Hi @skywinder, here’s some additional information to make your work a bit easy. The article mentioned in the app is the one below. It is constantly updated to ensure it remains the most up-to-date source:
https://help.omi.me/en/articles/9995941-updating-your-devkit2-firmware

We maintain all our customer-facing guides on the Intercom Help Center. You can find more articles like this one there.
https://help.omi.me/en/