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"Invalid Printer Model Selected" & similar - XP-7100 #42

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TutorialsOnDeck opened this issue Nov 14, 2024 · 24 comments
Open

"Invalid Printer Model Selected" & similar - XP-7100 #42

TutorialsOnDeck opened this issue Nov 14, 2024 · 24 comments
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enhancement New feature or request

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@TutorialsOnDeck
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similar to #26 #29 and #35

Printer model

XP-7100

Software configuration

"XP-7100" + " configuration": {
    "read_key": [255, 254],
    "write_key": b"Leucojum",
    "main_waste": {"oids": [16, 17, 6], "divider": 84.5},
    "borderless_waste": {"oids": [18, 19, 6], "divider": 33.7},
    "raw_waste_reset": {16: 0, 17: 0, 6: 0, 52: 94, 20: 0, 21: 0, 18: 0, 19: 0, 53: 94, 493: 0},
    "stats": {
        "First TI received time": [9, 8],
        "Total print pass counter": [99, 98, 97, 96],
        "Total print page counter - front feed lower": [696, 695, 694, 693],
        "Total print page counter - front feed upper": [744, 743, 742, 741],
        "Total print page counter - rear": [748, 747, 746, 745],
        "Total print page counter - duplex": [752, 751, 750, 749],
        "Total print CD-R counter": [255, 254],
        "Total scan counter": [453, 452, 451, 450],
        "Total scan counter (ADF)": [457, 456, 455, 454],
        "Ink replacement counter - Black": [701],
        "Ink replacement counter % PB": [705],
        "Ink replacement counter - Cyan": [702],
        "Ink replacement counter - Magenta": [703],
        "Ink replacement counter - Yellow": [704],
        "Maintenance required level of 1st waste ink counter": [52],
        "Maintenance required level of 2nd waste ink counter": [53],
    },
    "serial_number": range(216, 226),
}

Printer status

"XP-7100": {
    "cartridge_information": [
        {"ink_color": [3391, "unknown color"], "ink_quantity": 55, "production_year": 2024, "production_month": 4, "data": "18041E0E000E1A0009", "manufacturer": "EPSON"},
        {"ink_color": [3402, "unknown color"], "ink_quantity": 78, "production_year": 2022, "production_month": 4, "data": "16040101380E03009E", "manufacturer": "EPSON"},
        {"ink_color": [3404, "unknown color"], "ink_quantity": 80, "production_year": 2021, "production_month": 7, "data": "150707072A0E0900A6", "manufacturer": "EPSON"},
        {"ink_color": [3403, "unknown color"], "ink_quantity": 78, "production_year": 2023, "production_month": 3, "data": "1703170E350E040003", "manufacturer": "EPSON"},
        {"ink_color": [3401, "unknown color"], "ink_quantity": 30, "production_year": 2023, "production_month": 1, "data": "1701120C260E030081", "manufacturer": "EPSON"},
    ],
    "cartridges": ["410XL", "410XL", "410XL", "410XL", "410XL"],
    "firmware_version": "YL25O7 25 Jul 2024",
    "printer_status": {
        "ready": True,
        "status": (4, "Idle (ready to print)"),
        "paper_path": b"\x01\x02",
        "unknown": [
            ("0xa", b"\x11\x00\x03"),
            ("0x1b", b"\xdd"),
            ("0x20", b"\x00ddq\x82fShhl\x80bRddh|d\\ggggggdddddddddddddddddddddddd"),
            ("0x24", b"\x00\x00"),
            ("0x39", b"\x00"),
            ("0x3f", b"\x01\x01\x02\x00\x01\x00\x00\x00\x00\x00\x01\x01%\n\x00\x00\x00\x00\x00"),
            ("0x45", b"\x18\x11\x0f\x0f\t"),
        ],
        "replace_cartridge": "00011111",
        "ink_level": [(11, 0, "Matte Black", "Black", 55), (3, 1, "Cyan", "Cyan", 78), (5, 3, "Yellow", "Yellow", 80), (4, 2, "Magenta", "Magenta", 78), (1, 0, "Black", "Black", 30)],
        "cancel_code": "No request",
        "jobname": "Not defined",
        "paper_count_normal": -1,
        "paper_count_page": -1,
        "paper_count_color": 6700,
        "paper_count_monochrome": 2872,
        "paper_count_blank": 241,
        "maintenance_box_1": "not full (0)",
        "maintenance_box_reset_count_1": 1,
        "maintenance_box_2": "not full (0)",
        "maintenance_box_reset_count_2": 0,
        "serial_number_info": "X5D5088515",
    },
    "serial_number": "?",
    "snmp_info": {
        "Model": "EPSON XP-7100 Series",
        "Epson Printer Name": "XP-7100 Series",
        "Model short": "XP-7100 Series",
        "Epson Personal Name": "XP-7100 Series",
        "EEPS2 firmware version": "EEPS2 Hard Ver.1.00 Firm Ver.0.72",
        "Epson Version number": "01.72.YL25O7.FY18",
        "Descr": "EPSON Built-in 11b/g/n & 10/100 Print Server",
        "UpTime": "03:57:09",
        "Name": "EPSONXP7100",
        "MAC Address": "38-9D-92-B0-2C-33",
        "Print input": "Auto sheet feeder",
        "Lang 1": "unknown",
        "Lang 2": "ESCPL2",
        "Lang 3": "BDC",
        "Lang 4": "D4",
        "Lang 5": "ESCPR2",
        "Emulation 1": "unknown",
        "Emulation 2": "ESC/P2",
        "Emulation 3": "BDC",
        "Emulation 4": "other",
        "Emulation 5": "other",
        "Total printed pages": "0",
        "IP Address": "",
        "IPP_URL": "http://10.0.0.6:631/ipp/print",
        "WiFi": "X21",
        "MAC Addr": "38-9D-92-B0-2C-33",
        "Epson device id": "MFG:EPSON;CMD:ESCPL2,BDC,D4,D4PX,ESCPR2,END4,GENEP;MDL:XP-7100 Series;CLS:PRINTER;DES:EPSON XP-7100 Series;CID:EpsonRGB;FID:FXN,DPA,WFA,ETA,AFA,DAA,WRA;RID:20;DDS:022500;ELG:0D00;SN:583544353038383515;",
        "Power Off Timer": "\x00ot:;\x0c",
    },
    "stats": {
        "First TI received time": "?",
        "Total print pass counter": None,
        "Total print page counter - front feed lower": None,
        "Total print page counter - front feed upper": None,
        "Total print page counter - rear": None,
        "Total print page counter - duplex": None,
        "Total print CD-R counter": None,
        "Total scan counter": None,
        "Total scan counter (ADF)": None,
        "Ink replacement counter - Black": None,
        "Ink replacement counter % PB": None,
        "Ink replacement counter - Cyan": None,
        "Ink replacement counter - Magenta": None,
        "Ink replacement counter - Yellow": None,
        "Maintenance required level of 1st waste ink counter": None,
        "Maintenance required level of 2nd waste ink counter": None,
    },
}

Detect configuration

GUI only shows this:

[INFO] Reading Printer SNMP values...
[INFO] Reading EEPROM values, please wait for some minutes...
[ERROR] Cannot read EEPROM values: invalid printer model selected.

By running it with -d and capturing the output
https://pastebin.com/t046R5Lh - over 12000 lines, expires in 2 weeks

Describe the issue

Ran both v5.1 UI.PY and 5.2.1 .exe (using WINE and a win10 VM) on my Epson XP-7100 to reset WIC and it reports my printer is not the correct model. Some functions of the software run without errors: Detect Printer (exe works not .py version), Printer Status, Printer Web Interface, (F2),(F3).

Non working functions (for me at least on XP-7100 on both 5.1 and 5.2.1)

  • Get Poweroff Time
  • TI Receive time
  • Wifi MAC Address
  • Printer Serial Number
  • Detect Configuration
  • Detect Access Keys
  • Reset WIC

Additional context

I can run any commands on either linux or windows (VM) you want. Let me know how I can help. I've read through #25, #26, and #35

side note - Doing git clone shows the py version as 5.1 at the top of the GUI despite 5.2.1 being the latest. v0v
@Ircama
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Ircama commented Nov 16, 2024 •
edited
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side note - Doing git clone shows the py version as 5.1 at the top of the GUI despite 5.2.1 being the latest. v0v

Fixed with 2f28901

Please try following command and paste the output:

snmpget -v1 -d -c public 10.0.0.6 1.3.6.1.4.1.1248.1.2.2.44.1.1.2.1.124.124.7.0.40.5.65.190.160.0.0

Edit

Sorry this output was already in your traces:

  ADDRESS: 1.3.6.1.4.1.1248.1.2.2.44.1.1.2.1.124.124.7.0.40.5.65.190.160.0.0
  OID: 0=0x0
DEBUG:root:  TAG: OctetString
  RESPONSE: b'\x00||:41:NA;\x0c'

From your logs above, I see:

    "read_key": [255, 254],

which is different from the above (40, 5). Where did you get these values? Was it the result of a "Detect Access Keys" operation?

@TutorialsOnDeck
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TutorialsOnDeck commented Nov 16, 2024 •
edited
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read_key value was obtained from following the issue report instructions

**Software configuration**
In the UI, select the model from the drop-down list; press F2 in correspondence to your model. The status box will show the printer definition values. Select the status box, right button of the mouse, then copy all data and paste them here.

Steps taken when I first posted this issue:

  1. I used "detect printer" which filled in XP-7100
  2. I used F2
  3. I copy pasted the results.

Retrying the above steps right now yielded a different value for the read_key [40, 5]. Tested both UI.py and the .exe - readouts are identical.

"XP-7100" + " configuration": {
    "read_key": [40, 5],
    "write_key": b"Leucojum",
    "main_waste": {"oids": [16, 17, 6], "divider": 84.5},
    "borderless_waste": {"oids": [18, 19, 6], "divider": 33.7},
    "raw_waste_reset": {16: 0, 17: 0, 6: 0, 52: 94, 20: 0, 21: 0, 18: 0, 19: 0, 53: 94, 493: 0},
    "stats": {
        "First TI received time": [9, 8],
        "Total print pass counter": [99, 98, 97, 96],
        "Total print page counter - front feed lower": [696, 695, 694, 693],
        "Total print page counter - front feed upper": [744, 743, 742, 741],
        "Total print page counter - rear": [748, 747, 746, 745],
        "Total print page counter - duplex": [752, 751, 750, 749],
        "Total print CD-R counter": [255, 254],
        "Total scan counter": [453, 452, 451, 450],
        "Total scan counter (ADF)": [457, 456, 455, 454],
        "Ink replacement counter - Black": [701],
        "Ink replacement counter % PB": [705],
        "Ink replacement counter - Cyan": [702],
        "Ink replacement counter - Magenta": [703],
        "Ink replacement counter - Yellow": [704],
        "Maintenance required level of 1st waste ink counter": [52],
        "Maintenance required level of 2nd waste ink counter": [53],
    },
    "serial_number": range(216, 226),
}

I don't see where you were getting [40, 5] from any logs I posted, Ctrl + F only shows you mentioning [40, 5].
Found it, the snmptrace value.
Regardless, even with a read key value of [40, 5] All the the same errors persist.

From ui.py

[INFO] Detecting printers... (this might take a while)
[INFO] Found printer 'EPSON XP-7100 Series' at 10.0.0.6 (hostname: Unknown)
[ERROR] Cannot read EEPROM values for "Raw waste reset": invalid printer model selected.
[ERROR] time data '?' does not match format '%d %b %Y'
Traceback (most recent call last):
  File "/home/myusername/epson_print_conf/venv/bin/epson_print_conf/ui.py", line 1678, in get_ti_date
    date_string = datetime.strptime(
                  ^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3.12/_strptime.py", line 554, in _strptime_datetime
    tt, fraction, gmtoff_fraction = _strptime(data_string, format)
                                    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3.12/_strptime.py", line 333, in _strptime
    raise ValueError("time data %r does not match format %r" %
ValueError: time data '?' does not match format '%d %b %Y'

[ERROR]: Cannot retrieve the printer serial number.
[INFO] Reading Printer SNMP values...
[INFO] Reading EEPROM values, please wait for some minutes...
[ERROR] Cannot read EEPROM values: invalid printer model selected.

If it would help, I can set you up a virtual machine (your OS choice) on my network for you to Teamviewer / Rustdesk remote to.

Ircama pushed a commit that referenced this issue Nov 17, 2024
@github-actions @Ircama
Update VERSION to v5.2.18
b195d00 
ref #42
Ircama added a commit that referenced this issue Nov 17, 2024
@Ircama
Fix bugs, improve prompts and add debug console (F7)
97a10cd 
ref #42
@Ircama
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Ircama commented Nov 17, 2024

Please try again "Detect Access Keys"

@TutorialsOnDeck
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Updated both ui.py and .exe to 5.3.0

Detect Access Keys in both:

[INFO] Detecting printers... (this might take a while)
[INFO] Found printer 'EPSON XP-7100 Series' at 10.0.0.6 (hostname: Epson.BURNET)
[INFO] Starting the access key detection, please wait for many minutes...
[INFO] Detecting the read_key...
[ERROR] Could not detect read_key.

It appears to detect my domain name now but same errors persist. Let me know how I can help further.

@Ircama
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Ircama commented Nov 18, 2024

Similarly to ET-2850 and L3250, there is no known way to read the EEPROM of XP-7100

@Ircama Ircama added the enhancement New feature or request label Nov 18, 2024
@dgerber
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dgerber commented Nov 18, 2024 via email

Ircama added a commit that referenced this issue Nov 18, 2024
@Ircama
Use ircama/just-the-docs. Add ET-4800 printer configuration
c692b22 
Automatically update version when pushing a tag

Update VERSION to v5.2.14

Update VERSION to v5.2.16

Better debugging

Update VERSION to v5.2.17

Fix bugs, improve prompts and add debug console (F7)

ref #42

Improved debug console

Update VERSION to v5.3.0

Usage of the text_console module

Update VERSION to v5.3.1
@TutorialsOnDeck
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With the help from dgerber's link to ReInkPy, I could successfully change the WIC value in my Xp-7100's software, however, without Ircama's Epson_print_config I would not know if the WIC reset value was being changed. Thank you BOTH.

Steps taken for an Epson XP-7100 for anyone else in need:

  1. Run the official exe Epson provides from their website as a "one-time WIC" reset. (find link via reddit - Ending the waste ink counter reset racket - heavy promotion of epson_print_config here too)
  2. Using Epson_print_config, and with the XP-7100 on the Network, run 'Detect printer' to get the IP and Model Number filled in, then "Printer Status" to get the reset count of the WIC tanks. Mine read "1" after running the official Epson reset exe.
  3. Using ReInkPy and the XP-7100 on USB (did not work via network connection) Select the XP-7100 via lusb0. Run "Reset All Waste counters".
  4. Using Epson_print_config, and with Xp-7100 connected again to the network, run "Printer Status" to get the reset count of the WIC tanks. Mine read "0" after running the ReInkPy reset option.

So if the official WIC reset is a one time use (set value to 1), and ReInkPy can reset that count back to 0, it would make the WIC reset from Epson "more" than one-time use... Keep all 3 pieces of software.

Epson_Printer_Config could not pull the serial # from my XP-7100, although the ReInkPy UI could. Perhaps looking into ReInkPys code could hint at why Epson_Print_Config had trouble with my 7100; a "canary in the coalmine" for some larger issue v0v. I'm not a code monkey so disregard if I am wrong.

I am still happy to assist in testing despite my problems being (possibly) resolved.

@Ircama
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Ircama commented Nov 18, 2024

Similarly to ET-2850 and L3250, there is no known way to read the EEPROM of XP-7100
There is! Works fine. It's named "leucojum". See https://codeberg.org/atufi/reinkpy/

The write key is

    "write_key": b"Leucojum",

(Capitalized)

Anyway how to read the EEPROM is unknown.

@Ircama
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Ircama commented Nov 18, 2024

I am still happy to assist in testing despite my problems being (possibly) resolved.

Can you try reading the EEPROM now, that is after being able to reset the waste counters (e.g., Get Printer Serial Number)?

@dgerber
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dgerber commented Nov 18, 2024 via email

@Ircama
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Ircama commented Nov 19, 2024

Right, with capital L! But I don't get what you mean by "how to read the EEPROM is unknown". It behaves like other models. I've had no special issue.

Yes, it is supposed to behave like other models, but for some unknown reason it does not allow to read data from the EEPROM (at least the way I read data via SNMP).

In fact, before writing data to the EEPROM ("write_key": b"Leucojum"), I attempt to read data from it.

The read operation fails supposing that the read key is "read_key": [40, 5],.

Is there a problem with this?

snmpget -v1 -d -c public 10.0.0.6 1.3.6.1.4.1.1248.1.2.2.44.1.1.2.1.124.124.7.0.40.5.65.190.160.0.0

The message "[ERROR] Could not detect read_key." means that there is no read sequence available for that printer (no [x, y] key works, for any number x and y between 0 and 255).

I cannot find a solution by now. Anyway, I have never tried to write data without reading them first.

@TutorialsOnDeck
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TutorialsOnDeck commented Nov 19, 2024 •
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I am still happy to assist in testing despite my problems being (possibly) resolved.

Can you try reading the EEPROM now, that is after being able to reset the waste counters (e.g., Get Printer Serial Number)?

Same Result: Cannot retrieve printer serial number

All other buttons that did work, work.
All buttons that did not work, still do not work.
[recap: Detect Printer (exe works not .py version), Printer Status, Printer Web Interface, (F2),(F3) - WORKS]

To clarify, in case it makes a difference: The printer is connected via cat5 cable, not wifi.

@dgerber
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dgerber commented Nov 19, 2024 via email

@Ircama
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Ircama commented Nov 20, 2024

snmpget -v1 -d -c public 10.0.0.6 1.3.6.1.4.1.1248.1.2.2.44.1.1.2.1.124.124.7.0.40.5.65.190.160.0.0
This works on mine.

Thanks, this helps.

@TutorialsOnDeck could you please check that snmpget (Linux or Windows) works in the same environment where you run epson_print_conf?

@dgerber
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dgerber commented Nov 20, 2024 via email

@TutorialsOnDeck
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╰─>$ snmpget -v1 -d -c public 10.0.0.6 1.3.6.1.4.1.1248.1.2.2.44.1.1.2.1.124.124.7.0.40.5.65.190.160.0.0


Sending 63 bytes to UDP: [10.0.0.6]:161->[0.0.0.0]:42323
0000: 30 3D 02 01  00 04 06 70  75 62 6C 69  63 A0 30 02    0=.....public.0.
0016: 04 13 49 68  7D 02 01 00  02 01 00 30  22 30 20 06    ..Ih}......0"0 .
0032: 1C 2B 06 01  04 01 89 60  01 02 02 2C  01 01 02 01    .+.....`...,....
0048: 7C 7C 07 00  28 05 41 81  3E 81 20 00  00 05 00       ||..(.A.>. ....


Received 74 byte packet from UDP: [10.0.0.6]:161->[0.0.0.0]:42323
0000: 30 48 02 01  00 04 06 70  75 62 6C 69  63 A2 3B 02    0H.....public.;.
0016: 04 13 49 68  7D 02 01 00  02 01 00 30  2D 30 2B 06    ..Ih}......0-0+.
0032: 1C 2B 06 01  04 01 89 60  01 02 02 2C  01 01 02 01    .+.....`...,....
0048: 7C 7C 07 00  28 05 41 81  3E 81 20 00  00 04 0B 00    ||..(.A.>. .....
0064: 7C 7C 3A 34  31 3A 4E 41  3B 0C                       ||:41:NA;.

SNMPv2-SMI::enterprises.1248.1.2.2.44.1.1.2.1.124.124.7.0.40.5.65.190.160.0.0 = Hex-STRING: 00 7C 7C 3A 34 31 3A 4E 41 3B 0C

my firmware is 01.72.YL25O7 on the admin web portal

@Ircama
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Ircama commented Nov 21, 2024

The string ||:41:NA; likely represents an error, potentially indicating that the read key is not accepted. The issue might stem from a difference in the XP-7100 firmware versions: YL25O7 (25 Jul 2024) vs. YL11K6. I suspect that, in more recent firmware versions, the SNMP protocol for securing EEPROM access has been changed.

@io4x
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io4x commented Jan 4, 2025

Hi,

I also have the XP-7100 with version 01.72.YL25O7.FY18.

What information is required so that the reset is also possible here with the tool.

@Ircama
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Ircama commented Jan 4, 2025

It appears that newer firmwares cannot be controlled via SNMP using the currently known method. You might use reinkpy via USB meanwhile.

@io4x
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io4x commented Jan 4, 2025

Thank you very much for your quick reply. The printer is not recognised via USB. It is recognised with other tools.

The printer is also displayed correctly under Printers in the system settings.

@Asmodai88
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Hi, same problem here with a EPSON ET-2814 (74.54 doesn't work) I'm using the windows exe. and give me the error: Cannot read EEPROM values: invalid printer model selected.
F2 works, F3 works

@io4x
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io4x commented Jan 8, 2025

I was able to rectify the error by installing an older firmware.

@Ircama
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Ircama commented Jan 9, 2025

I was able to rectify the error by installing an older firmware.

Thanks for the info; which is the version of the working firmware? Did you use epson_print_conf to modify the printer EEPROM parameters?

@io4x
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io4x commented Jan 9, 2025 •
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I found the file XP7100_YL11M7.zip.

I ran the file EPFWUPD.EXE and followed all the steps until the firmware was successfully uploaded to the printer and then used the tool reinkpy.

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@dgerber @Ircama @io4x @TutorialsOnDeck @Asmodai88