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Using picture entity card, double-click for stream view and take snapshot: "500: Internal Server Error" #805

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jhol-byte opened this issue Jan 4, 2025 · 1 comment

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@jhol-byte
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Description

If I open my hd stream view "camera.tapo_camera_jh1_hd_stream" I see my stream as expected, see:
Bildschirmfoto vom 2025-01-04 13-42-32

If try to "take snapshot" I only get a file containing the text "500: Internal Server Error"

Reproduction Steps

  1. open hd stream view, e.g. "camera.tapo_camera_jh1_hd_stream"
  2. stream shows up - ok
  3. press "Take snapshot"
  4. inspect the downloaded file, contains the text "500: Internal Server Error"

Expected behavior

The actual snapshot as JPG should be downloaded.

If applicable, add error logs.

No response

Device Firmware

1.3.14 Build 240513 Rel.43692n(4555)

Integration Version

6.0.1

Using stream component

Yes

Does camera work via official integrations?

Yes

Camera has all attributes filled out in developer tools

Yes

HASS Environment

Home Assistant Green

Search for similar issues

Yes

Additional information

No response

@JurajNyiri
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JurajNyiri commented Jan 4, 2025

This functionality is controlled by HA itself, not this integration. This integration simply tells HA the url of the stream, HA does everything itself.

I recommend checking the logs and searching for HA related issues.

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