Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

rules file #411

Open
artble opened this issue Nov 1, 2024 · 2 comments
Open

rules file #411

artble opened this issue Nov 1, 2024 · 2 comments
Labels
More input please! More info necessary to handle this issue

Comments

@artble
Copy link

artble commented Nov 1, 2024

Describe your intention
A clear and concise description of your idea

when i ran the program i got
Gtk-Message: 20:21:18.318: Failed to load module "xapp-gtk3-module"
Qt: Session management error: Could not open network socket

also the app showed me (translatet from my native language)
"make sure that you copied file of rules udev to /etc/udev/rules.d/60-openhantek.rules or /usr/lib/udev/rules.d/60-openhantek.rules to get proper access premitions to USD.
All i have is demo mode, how do i get normal mode which actually works?

@artble
Copy link
Author

artble commented Nov 1, 2024

also after i chose my device DSO-6022BE, there was a messege "connection failed! UploadFirmware: Couldn't open device: Access denied (insufficient premissions)

@Ho-Ro
Copy link
Member

Ho-Ro commented Nov 2, 2024

Bug report - please fill the relevant info to help me to help you

Describe the bug
A clear and concise description of what the bug is.

To Reproduce
IMPORTANT: Always unplug and replug the scope if used before with a different application, e.g. sigrok or the original Hantek software.
No support for non-Linux related issues unless a volunteer steps in!

Steps to reproduce the behavior:

  1. Go to '...'
  2. Select '....'
  3. See error

Expected behavior
A clear and concise description of what you expected to happen.

Screenshots
If applicable, add screenshots or a video to help explain your problem.

Computer environment (please complete the following information):

  • OpenHantek version: [use always the latest commit, e.g. release v2.03, commit 1a2b3c4, ...]
  • OS: [e.g. linux, macOS, windows, ...]
  • Distribution, version: [e.g. debian stable amd64, ...]
  • Screen resolution, screen setup (e.g. multimonitor, etc.)
  • Video hardware: [e.g. Intel Xeon ... Integrated Graphics]
  • OpenGL version: [e.g. OpenGL 4.5, Mesa 19.0.3]
  • Qt version: [e.g. Qt 5.11.x]
  • C++ compiler version: [e.g. gcc 8.3.x]

Scope device (please complete the following information):

  • Device [e.g. Hantek 6022BE, ...]
  • Program top line [e.g. OpenHantek6022 (Build ...) - Device ... (FW ...)]
  • Input signal: [e.g. calibration out 1 kHz, sine wave 1 Veff @ 50 Hz, ...]
  • Probe setting: [e.g. no probe, probe X1, probe X10, ...]

Additional context
Add any other context about the problem here, e.g. the program output if started in a console like xterm.

@Ho-Ro Ho-Ro added the More input please! More info necessary to handle this issue label Nov 29, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
More input please! More info necessary to handle this issue
Projects
None yet
Development

No branches or pull requests

2 participants