diff --git a/cogs/inquiry.py b/cogs/inquiry.py
index ba8c1c3..a2017e2 100644
--- a/cogs/inquiry.py
+++ b/cogs/inquiry.py
@@ -5,7 +5,7 @@
 import nextcord
 from os import getenv
 from .utils.colors import EMBED_COLOR, SUCCESS, INQUIRY, REPLY, AD_EM_COLOR
-from .utils.formatting import format_footer
+from .utils.formatting import format_footer, get_id_from_em
 from views.ad import AdView
 from views.close import CloseView
 
@@ -130,7 +130,7 @@ def __init__(self):
         label="Accept", style=nextcord.ButtonStyle.green, custom_id="requestview:accept"
     )
     async def accept(self, btn: nextcord.ui.Button, inter: nextcord.Interaction):
-        msg = inter.message.embeds[0].footer.text.split("•")[0]
+        msg = await get_id_from_em(inter)
         content = inter.message.embeds[0].description
         person = await inter.guild.fetch_member(msg)
         id = person.id
@@ -189,7 +189,7 @@ async def accept(self, btn: nextcord.ui.Button, inter: nextcord.Interaction):
         custom_id="ticket:quickresponse",
     )
     async def quickresponse(self, btn: nextcord.ui.Button, inter: nextcord.Interaction):
-        msg = inter.message.embeds[0].footer.text.split("•")[0]
+        msg = await get_id_from_em(inter)
         content = inter.message.embeds[0].description
         await inter.response.send_modal(QuickResponse(msg, content))
 
diff --git a/cogs/utils/formatting.py b/cogs/utils/formatting.py
index a536f4a..1f85d45 100644
--- a/cogs/utils/formatting.py
+++ b/cogs/utils/formatting.py
@@ -1,3 +1,4 @@
+import nextcord
 from datetime import datetime
 
 
@@ -14,3 +15,8 @@ def get_time() -> str:
 def format_footer(id: int) -> str:
     """{ID} • {DATE} • {TIME}"""
     return f"{id} • {get_date()} • {get_time()}"
+
+
+async def get_id_from_em(inter: nextcord.Interaction) -> str:
+    """takes in embed and returns the user id in footer"""
+    return inter.message.embeds[0].footer.text.split("•")[0]