Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Can't unsubscribe from private communication lists #6186

Open
2 tasks done
bobrufenacht opened this issue Feb 18, 2025 · 0 comments
Open
2 tasks done

Can't unsubscribe from private communication lists #6186

bobrufenacht opened this issue Feb 18, 2025 · 0 comments
Labels
Status: Confirmed It's clear what the subject of the issue is about, and what the resolution should be.

Comments

@bobrufenacht
Copy link
Contributor

Description

Reported on behalf of North Point Ministries. In previous versions of Rock prior to one-click unsubscribe, the unsubscribe link at the bottom of emails would allow you to unsubscribe from communication list used to send the specific email whether or not they were public. After one-click unsubscribe, private email lists are not shown and there is no way to unsubscribe from the private list. The only options are "No Bulk Emails" or "No Emails." The reason I would classify this as a "bug" is that the desired behavior is exactly what one-click unsubscribe will do if the transport chooses to show the one-click unsubscribe option. There is functionality provided by one-click that is not provided by the footer unsubscribe. If a private communication list was used, I would expect to see the option to unsubscribe from just that list on the unsubscribe page.

Actual Behavior

If a private communication list is used and "Bulk" is selected, the footer unsubscribe is displayed in the email. When clicked, it goes to the unsubscribe page, but no list is shown from which you can unsubscribe. Only the "Email Allowed," "No Bulk Email" and "No Email" option are available.

Expected Behavior

If any Communication List was used to send the email, I would expect to see only that Communication List shown with the value being unchecked so the unsubscriber can simple click OK.

Steps to Reproduce

  1. Go to Admin -> Communication -> Communication Lists
  2. Create a test Communication List that is Active but has Public unchecked
  3. Add a person to that list
  4. Use that Communication List to send to the recipient and mark as Bulk.
  5. Open the email and click the Unsubscribe link
  6. The Communication List is not available on the screen to unsubscribe

Issue Confirmation

  • Perform a search on the Github Issues to see if your bug or enhancement is already reported.
  • Reproduced the problem on a fresh install or on the demo site.

Rock Version

16.6

Client Culture Setting

en-US

@bobrufenacht bobrufenacht changed the title Can't unsubscribe from private email lists Can't unsubscribe from private communication lists Feb 18, 2025
@sparkdevnetwork-service sparkdevnetwork-service added the Status: Confirmed It's clear what the subject of the issue is about, and what the resolution should be. label Feb 18, 2025
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Status: Confirmed It's clear what the subject of the issue is about, and what the resolution should be.
Projects
None yet
Development

No branches or pull requests

2 participants