Futureport 82 In game videos display white screen

[Gullwingdmc]

Description

When playing Futureport 82 any in game videos only show up as white screens.

Steps to reproduce

Try to watch any in game video.

Videos are encoded in H.264

Expected behaviour

Videos should play as normal

Logs

Whisky Version: 2.3.4
Date: 2025-03-23T01:14:09Z
macOS Version: 15.3.2

Bottle Name: Futureport 82
Bottle URL: /Users/dpotito/Downloads/futureport82/04C1E11F-FC76-4888-85C1-E6C19F013576

WhiskyWine Version: 2.5.0
Windows Version: win11
Enhanced Sync: msync

Metal HUD: false
Metal Trace: false

Arguments: start /unix /Users/dpotito/Downloads/futureport82/04C1E11F-FC76-4888-85C1-E6C19F013576/drive_c/Program Files/futureport82/Futureport82.exe

Environment:
{
    "DXVK_ASYNC" = 1;
    "GST_DEBUG" = 1;
    WINEDEBUG = "fixme-all";
    WINEESYNC = 1;
    WINEMSYNC = 1;
    WINEPREFIX = "/Users/dpotito/Downloads/futureport82/04C1E11F-FC76-4888-85C1-E6C19F013576";
}

msync: bootstrapped mach port on wine-15b23382-msync.
msync: up and running.
0214:err:ntlm:ntlm_LsaApInitializePackage no NTLM support, expect problems
0248:err:ntlm:ntlm_LsaApInitializePackage no NTLM support, expect problems

What version of Whisky are you using?

2.3.2

What version of macOS are you using?

Sonoma (macOS 14)

Issue Language

• Yes my issue is written in English

[Dino0005]

I'm having a similar issue with Soul Calibur VI, started with Whisky, Version 2.3.4 (42)
On the start screen, where it says "Press any key" to start playing, the background is black. The background should be given by
TITLE_HEAD.mp4 and then TITLE_LOOP.mp4 but it seems they don't play and the background stays black. The video files are in H.264.
It seems like the codec is missing.

I tried to convert the video files from H.264 to MPEG-4 and in this way the background is displayed correctly.

[Gullwingdmc]

Is this something I can do without modifying the game?

[Dino0005]

I do not know... I started using Whisky only yesterday and the first problem was Steam not starting, but I managed to find instructions to allow it to start. Then trying Soul Calibur VI I found a problem with H.264 video files.

I hope for an update of Whisky to solve with H.264 video files.