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Seems to be an install issue. #37

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Tom-Enns opened this issue Jul 29, 2022 · 1 comment
Open

Seems to be an install issue. #37

Tom-Enns opened this issue Jul 29, 2022 · 1 comment
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@Tom-Enns
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I have this installed on a laptop in my house. It works great. I want it installed on my desktop as well. I get this error when trying to install:

Access violation at address 757767C0 in module ucrtbase.dll. Read of address 02CD00AC

Not sure how to fix it. Would love to have it running on both machines.

@Yannis4444 Yannis4444 self-assigned this Aug 9, 2022
@Yannis4444 Yannis4444 added the bug Something isn't working label Aug 9, 2022
@Yannis4444
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Sorry for the late response. This seems to be a problem with some Windows component. I do not directly access the ucrtbase.dll and am guessing that this is done by some library I am using. Therefore I can't really trace the error.
Nonetheless I have found some suggestions to fix the error: https://www.partitionwizard.com/disk-recovery/ucrtbase-dll.html
The easiest of them seems to be reinstalling the faulty application. So before trying out anything else, I would ask you to try downloading the file again and reinstalling it.

If that doesn't work, I will try to reproduce the error. But I can't really promise anything there as this seems to be a pretty common error for a lot of applications (although I haven't seen it yet). It will probably be difficult to find the correct cause and even if I find it, it will probably be caused by some component, I have no real control over.

The good news is that I am currently working on redesigning pretty much everything which should also fix errors like this.

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