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Tenant onboarding is failing with sample JAVA application #523

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sudarshan-karande opened this issue Jul 6, 2023 · 7 comments
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bug Something isn't working needs-reproduction Can't reproduce issue

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@sudarshan-karande
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sudarshan-karande commented Jul 6, 2023

Description :

As per documentation we have followed all the instruction but we are not able to onboard the tenant.
Attaching all the screen shot for reference.

We have followed below steps -

  1. We have install the saas-boost app and it is installed successfully.
1 2 3
  1. Configure service and setup application
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  1. Build sample JAVA application and it successfully build, also created a docker images.
12 13
  1. We tried to onboard the tenant but it is failing with error.
14 15 16 17 18
  1. After provisioned we are getting the below error.
19

Reproduction Steps

Provided all steps in description of issue.

What did you expect to happen?

It should successfully onboard tenant.

What actually happened?

After provisioned state it is failing to deployed the application.

Environment

  • **AWS Region : us-east-1
  • **AWS SaaS Boost Version : v2.2.3
  • **Workload OS (Linux or Windows) :Linux

Other

log-events-viewer-result.csv

It is not creating any code pipeline.
image


This is 🐛 Bug Report

@sudarshan-karande sudarshan-karande added bug Something isn't working triage Needs categorization and prioritization labels Jul 6, 2023
@mariandumitrascu
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It may or may not be the problem, but the port for the container should be something different than 0:

image

@sudarshan-karande
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sudarshan-karande commented Jul 7, 2023

@mariandumitrascu - Apologies for updating the wrong screenshot. But we have used the 8080 port as mentioned in document, but still are are not able to onboard the tenant.
image

Also code pipeline is not getting created. Attaching the screen shot for reference.
image

Error Log:
image

@Deepak-sharma2
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Deepak-sharma2 commented Jul 7, 2023

@brtrvn @PoeppingT @hyandell @hariohmprasath @goodbyedavid @AditModi @amliuyong @tobuck-aws @netapp-vedantsethia @raman231 @muylucir @4patelr @mobytoby @gibbsie Can you please help in this regard. Issue is here that Code pipeline is not getting created and it's breaking workload deploy lambda.

Anyone of you have done successfully tenant onborading with this, Please help us.

@Deepak-sharma2
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@brtrvn @PoeppingT @hyandell @hariohmprasath @goodbyedavid @AditModi @amliuyong @tobuck-aws @netapp-vedantsethia @raman231 @muylucir @4patelr @mobytoby @gibbsie @mariandumitrascu

Please help us or provide any guidance so we can move ahead due to this bug we are totally stuck.

@mariandumitrascu
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mariandumitrascu commented Jul 12, 2023

I believe you should see a cloud-formation failing during the "provisioning" time, towards the end. Please try to capture the error message from the events tab on that cloudformations failing. Please keep your eyes on it, because it will roll-back.

@mariandumitrascu
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During provisioning of the app (the app for tenant) there are several CF launched. I believe the first CF is successful, but subsequent ones fail. It is possible to be due to an unexpected limit on a resource (most likely), or something else. I had a similar but not exactly error.

@brtrvn
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brtrvn commented Jul 13, 2023

I'd work backward from the original error that it can't find the CodePipeline. There must be an error in the tenant provisioning and you should be able to find the root cause in the CloudFormation console for the failed stack(s) on either the Events or the Resources tab.

It also looks like you used the PowerShell installation script. I'm not 100% certain that script is up-to-date with the shell script version. You can try installing SaaS Boost via the install.sh script. If you don't have access to a Bash environment, follow the install using Cloud9 instructions.

@brtrvn brtrvn added needs-reproduction Can't reproduce issue and removed triage Needs categorization and prioritization labels Jul 13, 2023
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