New Bambu Lab x1 Carbon - bed temp showing 88 Deg C

[c0l1n-eng]

Bambu Studio Version

1.10.1.50

Where is the application from?

Bambu Lab Official website

OS version

Windows 10.0.19045 Build 19045

Additional system information

Processor 11th Gen Intel(R) Core(TM) i7-11850H @ 2.50GHz, 2496 Mhz, 8 Core(s), 16 Logical Processor(s)
64 Gb Ram

Printer

Bambu labs Carbon with AMS

How to reproduce

When sending any file to to print -the bed temp shows 88 deg.
a message pops up saying High Bed temperature may lead to filament clogging in the nozzle. You may open the chamber door [1000c001 000501]
This is a brand new printer delivered Thursday last week
We have purchased 2 printers so far but was hoping if these worked fine would purchase another 12 printers with AMS

Actual results

Nothing will print from the printer. When feeling the bed it doesn't feel hot

Expected results

I expected it to work ?

Project file & Debug log uploads

00001965.zip

Checklist of files to include

• Log file
• Project file

[JohnSmithCYM]

Thanks for your feedback, and we can't reproduce this problem, both gcode(M140 and M190) and real print show no temp error,could you offer more information for us to analyze ?

• Printer firmware version and log
• Studio log
  And if you can still reproduce this problem, please let us know

[c0l1n-eng]

Good morning, As I said we have 2 printers the same. One will print perfectly and the other will not. The bed temp shows 90 deg temp but is cold to the feel with a hand. Printer firmware - 01.08.02.00(latest) This is stopping me purchasing further machines at the moment. Many Thanks, Colin Evans Senior Product Engineer ***@***.******@***.***> 07803 138526 From: JohnSmithCYM ***@***.***> Sent: 06 February 2025 06:27 To: bambulab/BambuStudio ***@***.***> Cc: Colin Evans ***@***.***>; Author ***@***.***> Subject: Re: [bambulab/BambuStudio] New Bambu Lab x1 Carbon - bed temp showing 88 Deg C (Issue #5895) Thanks for your feedback, and we can't reproduce this problem, both gcode(M140 and M190) and real print show no temp error,could you offer more information for us to analyze ? * Printer firmware version and log * Studio log And if you can still reproduce this problem, please let us know - Reply to this email directly, view it on GitHub<#5895 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BPD263XK62TLGM5KROXABQT2OL6EJAVCNFSM6AAAAABWMOC7YKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMMZYHE2DONRSHA>. You are receiving this because you authored the thread.Message ID: ***@***.******@***.***>>

[c0l1n-eng]

***@***.*** This is a screen shot after the machine has been idle all day Many Thanks, Colin Evans Senior Product Engineer ***@***.******@***.***> From: JohnSmithCYM ***@***.***> Sent: 06 February 2025 06:27 To: bambulab/BambuStudio ***@***.***> Cc: Colin Evans ***@***.***>; Author ***@***.***> Subject: Re: [bambulab/BambuStudio] New Bambu Lab x1 Carbon - bed temp showing 88 Deg C (Issue #5895) Thanks for your feedback, and we can't reproduce this problem, both gcode(M140 and M190) and real print show no temp error,could you offer more information for us to analyze ? * Printer firmware version and log * Studio log And if you can still reproduce this problem, please let us know - Reply to this email directly, view it on GitHub<#5895 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BPD263XK62TLGM5KROXABQT2OL6EJAVCNFSM6AAAAABWMOC7YKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMMZYHE2DONRSHA>. You are receiving this because you authored the thread.Message ID: ***@***.******@***.***>>

[c0l1n-eng]

I CAN NOT use this printer at the moment. PLEASE help sort this out. THIS IS URGENT!! Many Thanks, Colin Evans Senior Product Engineer ***@***.******@***.***> From: JohnSmithCYM ***@***.***> Sent: 06 February 2025 06:27 To: bambulab/BambuStudio ***@***.***> Cc: Colin Evans ***@***.***>; Author ***@***.***> Subject: Re: [bambulab/BambuStudio] New Bambu Lab x1 Carbon - bed temp showing 88 Deg C (Issue #5895) Thanks for your feedback, and we can't reproduce this problem, both gcode(M140 and M190) and real print show no temp error,could you offer more information for us to analyze ? * Printer firmware version and log * Studio log And if you can still reproduce this problem, please let us know - Reply to this email directly, view it on GitHub<#5895 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BPD263XK62TLGM5KROXABQT2OL6EJAVCNFSM6AAAAABWMOC7YKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMMZYHE2DONRSHA>. You are receiving this because you authored the thread.Message ID: ***@***.******@***.***>>