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[BUG] Getting "Ignoring Stream Decks devices as the stream deck app is running" when the stream deck app is not installed #3261

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hugo-landgren opened this issue Feb 7, 2025 · 0 comments
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@hugo-landgren
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Is this a bug in companion itself or a module?

  • I believe this to be a bug in companion

Is there an existing issue for this?

  • I have searched the existing issues

Describe the bug

We used to use the Streamdeck plugin for Companion but have decided to use the direct connection instead. The Streamdeck app is removed from the computer but Companion keeps saying that "Ignoring Stream Decks devices as the stream deck app is running" when I click "Rescan USB".

Steps To Reproduce

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Expected Behavior

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Environment (please complete the following information)

- OS: Windows 10 Education
- Browser: Edge
- Companion Version: v3.5.1

Additional context

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@hugo-landgren hugo-landgren added the BUG Something isn't working label Feb 7, 2025
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