2020 website content publishing process

This is the standard publishing process for the IBM.com Library website

Timeline

• Estimated # of sprints: 2 per website page
• Most of the heavy lifting will be in collating, writing, and asset production.
• Reviews will depend on availability of designers and stakeholders.
• The "Sprint order" is not a delivery commitment but rather a best practice.  The timeline is subject to change based on the complexity of the task.

Process

Task	Stage	Tool	Action	Dependencies	Contributor/Task owner	Sprint & LOE
Initial research	Research/Investigate	Ideation board	Identify adopter pain points, ideate, Identify proper IA placement, and identify proper level of details and fidelity	Adopter needs and pain points	Assignee/Content creator	Ideation
Publishing agreement	Planning	Ideation board	Get the content needs agreed by the DDS leaders and create proper Epic or Task issue on Git for prioritization	—	Proposed by the website stream lead and approved by the DDS leaders	Planning
Collect content documentation	Research	Agile board	Gather designs and specs, gather content guidance (and/or content model), gather developer notes, and gather research notes	Designer, content strategist,  developer, and researcher of pattern must be available to share documentation and relevant assets. contributor may need to write documentation	Task assignee/Content creator	1  (week one)
Fill in the content template	Creation	Agile board and Box document	Take all documentation and assign to pattern content template and add new subsections as per pattern needs	See above	Task assignee/Content creator	1 (week one)
Produce supporting assets	Creation	Agile board, Sketch app, or Photoshop	Do's and don'ts, visuals to support each sections and/or subsections of written guidelines, and Video/diagram/specs	Contributor to share [draft] assets and work with the Visual/UX Designer to ensure the assets are accurate	Task assignee/Content creator	1 (week two)–2 (week one)
Create draft design mockup	Creation	Agile board or Sketch app	Create mockup of page with content and visuals and share mockup with all contributors for feedback	Availability of all contributors	Task assignee/Content creator or Visual/UX Designer	2 (week one)
Share with the team to get feedback	Review	—	—	—	—	2 (week one)
Update content or design	Creation	Agile board or Sketch app	—	All contributors have reviewed	Task assignee/Content creator or Visual/UX Designer	2 (week two)
Share with Carbon, IDL, ibm.com adopters	Review	—	Gather feedback from teams on content and page design	—	Task assignee/Content creator or Visual/UX Designer	2 (week two)
Finalize documentation and update copy	Creation	Agile board or Sketch app	Add any additional Carbon comments, ensure language and style is consistent and updated, and writer review and proof	Availability of Carbon	Task assignee/Content creator or Visual/UX Designer	2 (week two)
(Optional0 Review with IDL governance board	Review	—	Share/present pattern to IDL board for approval	—	Task assignee/Content creator or Visual/UX Designer	2 (week two)
Finalize content and documentation	Creation	Agile board or Sketch app	Add any additional Carbon Board comments, ensure language and style is consistent and updated, writer review and proof, and review with DDS leaders for approval	—	Task assignee/Content creator or Visual/UX Designer	2 (week two)
Create a new page and publish on website	Publish	Agile board and Github (markdowns and html code)	Publishing with markdown by Visual/UX Designer, publishing with code by a Developer (as needed), PR preview link is ready, and PR review request set	Final pattern documentation has been reviewed and approved, patterns and guidelines have been approved by Carbon review board, and all assets must be made available to publishers	Task assignee/Content creator or Visual/UX Designer	2 (week two)
Website page go live	Release	Agile board and Github	QA via the preview link and approve the PR and merge the PR to master branch	Jenkins built	—	2 (week two)
Get adopter feedback	Review	Ideation board and Cupcake website	Update roadmap / GitHub, Slack communications, spot opportunity and make plan for improvement,and Catalog/consolidate feedback	—	Task assignee/Content creator or Visual/UX Designer	Iteration starts