diff --git a/app/main/views/jobs.py b/app/main/views/jobs.py
index dc365c63ae..def1736dd4 100644
--- a/app/main/views/jobs.py
+++ b/app/main/views/jobs.py
@@ -429,7 +429,9 @@ def get_job_partials(job, template):
         "notifications_header": render_template(
             "partials/jobs/notifications_header.html",
             notifications=list(add_preview_of_content_to_notifications(notifications["notifications"])),
-            percentage_complete=(job["notifications_requested"] / job["notification_count"] * 100),
+            percentage_complete=0
+            if job["notification_count"] == 0
+            else (job["notifications_requested"] / job["notification_count"] * 100),
             download_link=url_for(
                 ".view_job_csv",
                 service_id=current_service.id,
@@ -448,7 +450,9 @@ def get_job_partials(job, template):
             "partials/jobs/notifications.html",
             notifications=list(add_preview_of_content_to_notifications(notifications["notifications"])),
             more_than_one_page=bool(notifications.get("links", {}).get("next")),
-            percentage_complete=(job["notifications_requested"] / job["notification_count"] * 100),
+            percentage_complete=0
+            if job["notification_count"] == 0
+            else (job["notifications_requested"] / job["notification_count"] * 100),
             download_link=url_for(
                 ".view_job_csv",
                 service_id=current_service.id,
diff --git a/tests/app/main/views/test_jobs.py b/tests/app/main/views/test_jobs.py
index 476df24c30..8bfd60ede2 100644
--- a/tests/app/main/views/test_jobs.py
+++ b/tests/app/main/views/test_jobs.py
@@ -407,6 +407,28 @@ def test_should_show_scheduled_job(
     assert page.select_one("button[type=submit]").text.strip() == "Cancel scheduled send"
 
 
+@freeze_time("2016-01-01T00:00:00.061258")
+def test_percent_complete_zero_if_job_is_scheduled_and_send_time_has_not_elapsed(
+    client_request,
+    mock_get_service_template,
+    mock_get_scheduled_job,
+    mock_get_service_data_retention,
+    mock_get_no_notifications,
+    fake_uuid,
+):
+    page = client_request.get(
+        "main.view_job",
+        service_id=SERVICE_ONE_ID,
+        job_id=fake_uuid,
+    )
+
+    # These elements are not rendered if we're sending a scheduled job. Is also indicative of
+    # percentage complete being 0 as notifications are not added to the DB until the time of send
+    assert page.find(id="pe_filter") is None
+    assert page.find("a[text='Download this report']") is None
+    assert page.find("table") is None
+
+
 @freeze_time("2016-01-01T00:00:00.061258")
 def test_should_show_job_from_api(
     client_request,