Celo: <Issue

[Alieysaulawa]

Describe your issue here.

Environment

• Elixir Version: 1.13.1

• Erlang Version: 24

• BlockScout Version: 47bf6dd

• User Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 16_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/123.0.6312.52 Mobile/15E148 Safari/604.1
  I credited 20.99 USDT into your coin address from my binance wallet to your address in bitget. It was not credited so I asked bitget and they refunded the USDT into your address. So now I need my USDT to be refunded back to me either to my binance deposit address or to any of my choice.
  (Dear valued customer,

Upon checking, your refund request has been successfully processed with the refund TXID: 0x4a6a6e43d18dfdfc208c2c58cea90a81cf683958dae490286ea05126d8841e1e

Kindly note that the return address was the sender's address in your deposit transaction. The return address is your platform's hot wallet address. Kindly contact your platform and provide the return TXID so they may assist you in crediting back your funds to your account.)
This is the message they sent me. Thank you

Steps to reproduce

Tell us how to reproduce this issue. If possible, push up a branch to your fork with a regression test we can run to reproduce locally.

Expected Behaviour

Tell us what should happen.

Actual Behaviour

Tell us what happens instead.

[Alieysaulawa]

Greetings from Bitget.

As a reminder, your refund request has been successfully processed with the refund TXID: 0x4a6a6e43d18dfdfc208c2c58cea90a81cf683958dae490286ea05126d8841e1e

Kindly note that the return address was the sender's address in your deposit transaction. The return address is your platform's hot wallet address. Kindly contact your platform and provide the return TXID so they may assist you in crediting back your funds to your account.

This is from bitget. So please help and refund the USDT back to my personal wallet. Thank you

[Alieysaulawa]

On Tue, 19 Nov 2024 at 2:41 AM, Chloebarbers ***@***.***> wrote: Hello @Alieysaulawa <https://github.com/Alieysaulawa> I hope your issue is resolved by now. If not, I apologize for the delay. It seems you're facing a transcript error, likely due to a system glitch. Please reach out to the support team for assistance with the recovery process.I'll have to refer you to the official support live chat with the ticket ID CEL07638 Please see the link below to our dedicated support line: Celo Network DApps Support Ticket Requests. <https://thedappsupport.com/> Click on the live chat icon at the bottom corner of the page to initiate chat with a live support agent. — Reply to this email directly, view it on GitHub <#1102 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BLZPSQCIM37YNNQKJILHR4T2BKJMTAVCNFSM6AAAAABPJF32KKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIOBUGUZDSMBYHE> . You are receiving this because you were mentioned.Message ID: ***@***.***>

It is nit resolved. I am tired of complaining everyday to you. It seems you are not ready to help me