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InAppFeedback - Create Analytics for Feedback Screen #10028

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3 of 7 tasks
dumathane opened this issue Oct 24, 2024 · 1 comment
Closed
3 of 7 tasks

InAppFeedback - Create Analytics for Feedback Screen #10028

dumathane opened this issue Oct 24, 2024 · 1 comment
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front-end Ticket requires front-end work global Issues for the global team
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@dumathane
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dumathane commented Oct 24, 2024

Description

As a VA Mobile App user, I want to give meaningful feedback to my app development team, so that I can feel like my needs are being heard and met.

As part of this story we want to:

  • Include all relevant analytics for in app feedback.

Acceptance Criteria

  • On submission of feedback a new event (vama_feedback_submitted) will be created with these event params:
  1. Firing Screen (Rx Refill, sent message etc) : string.
  2. TaskAttempted: string.
  3. OverallSatisfaction: string.
  • On dismissal of the screen without completion create a new event (vama_feedback_closed). No params

  • When prompted if a user wants to leave feedback, log both actions affirmative and negative. New event (vama_left_feedback) Boolean parameter 'response' for yes/no.

  • Create the 'feedback sent' snackbar with only a dismiss button.

Ticket Checklist

  • Acceptance criteria defined
  • Labels added (front-end, back-end, feature)
  • Linked to an Epic
@dumathane dumathane added front-end Ticket requires front-end work global Issues for the global team labels Oct 24, 2024
@dumathane dumathane changed the title Copy of InAppFeedback - Create Feedback Screen Copy of InAppFeedback - Create Analytics for Feedback Screen Oct 24, 2024
@dumathane dumathane changed the title Copy of InAppFeedback - Create Analytics for Feedback Screen InAppFeedback - Create Analytics for Feedback Screen Oct 24, 2024
@dumathane dumathane self-assigned this Nov 6, 2024
@dumathane dumathane added this to the v2.43.0 milestone Dec 13, 2024
@rbontrager
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Verified that the in app feedback screen works as expected by running the appropriate test cases here. One bug (not related to this ticket but related to in app feedback) was found during testing involving our regex logic and what is considered PII here. Approved by QA.

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