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FE analytics for maintenance windows #10384

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6 tasks
TKDickson opened this issue Dec 13, 2024 · 1 comment
Open
6 tasks

FE analytics for maintenance windows #10384

TKDickson opened this issue Dec 13, 2024 · 1 comment
Labels
analytics Issues that relate to the analytics collection for the app front-end Ticket requires front-end work global Issues for the global team Health Tickets are tied to the Health Product Team Pms

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@TKDickson
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Description

As a member of the VAHB mobile app team, I want to know when veterans are unable to use the app because of planned downtime, so that we can understand and report on the real-world impact to veterans, from planned downtimes.

As part of this story we want to:

  • Create an analytic event (mw_shown) that would be counted when a veteran sees the maintenance window alert in the app
  • Make sure that the screen the veteran is on when viewing the alert is also recorded (ex: they were trying to look at their claims, so we record "claims history list" or whatever that screen is called)

Acceptance Criteria

  • AC 1
  • AC 2
  • AC 3

Notes & Open Questions

  • Dependencies/Roadblocks:

    • Any internal/external dependencies?
    • Test accounts needed?
  • Does this require QA?

  • Dev Notes:

Ticket Checklist

  • Acceptance criteria defined
  • Labels added (front-end, back-end, feature)
  • Linked to an Epic
@TKDickson TKDickson added analytics Issues that relate to the analytics collection for the app front-end Ticket requires front-end work global Issues for the global team Health Tickets are tied to the Health Product Team Pms labels Dec 13, 2024
@TKDickson
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@dumathane @donmccaughey as the folks on the team I've had the most conversations about planned downtime, sending this ticket your way for consideration/prioritization in the future. I can't believe it took this long for this basic idea to come to mind, but there you go. cc @ajsarkar28

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Labels
analytics Issues that relate to the analytics collection for the app front-end Ticket requires front-end work global Issues for the global team Health Tickets are tied to the Health Product Team Pms
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