Qualitative Data Request

[outerpress]

Data Type Requested

User Surveys

Data Source Type

Medallia

Date Range Start

10-20-2024

Date Range End

12-07-2024

Product Name(s)

Appointments FE

Product Description

A tool for Veterans to schedule and manage their appointments online.

Survey URL(s), key term(s), case category or type

This is to collect missing CSAT data from My HealtheVET intercept survey - I believe the column name is "Please rate your experience with this site today". Otherwise this is the same as my usual requests:

All comments under and including these URLS and all of their sub-URLs:

• https://www.va.gov/health-care/schedule-view-va-appointments/
• https://www.va.gov/my-health/appointments

Sub URLs

Yes

File Delivery Format

All in one file, on one tab

Word Cloud

None

VA Email Address(es)

[email protected]

Add Assignee and Labels

If not already done so, please ensure @newworld2616 is set as the assignee for this issue and "VSP-contact-center" and "cc-data-request" are set as labels.
Please leave this field as is when submitting.

[newworld2616]

Hello, I have shared the requested data. Let me know if you have any questions. Thank you.