Collaboration Cycle for [IVC Forms, 10-10d]

[marywang2]

VFS product information

VFS team name

IVC Forms

Product name

10-10d CHAMPVA Application Form

Feature name

new product

GitHub label for product

10-10d

GitHub label for feature

No response

Public DSVA Slack channel for VFS team

ivc-forms

Kickoff questions

Toggle kickoff questions

When did/will you start working on this product/feature?

9/25/23

Will your work result in visible changes to the user experience?

Yes

Are you doing research with VA.gov users?

Yes

Will your work involve changes to...

Both

Does your product/feature have Google Analytics tracking and a KPI dashboard in Domo?

No

Do you need to capture any additional analytics or metrics?

Yes

Product outline

https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/health-care/champva/1010D/product-outline.md

Verify all relevant materials provided to Governance Team

• I have provided all relevant and up-to-date links, screenshots, images, designs, etc. of the as-is version of the product

Notify the Collaboration Cycle team of this ticket in your team's public Slack channel.

• I acknowledge that I must notify the Governance team by completing the collab cycle kicckoff workflow in my team's Slack channel after submitting this issue. This can be completed by typing "/collab cycle" and selecting the appropriate workflow.

Kickoff Slack Thread with VFS team: Kickoff thread

Recommended Collaboration Cycle touchpoints

Design Intent

Toggle Design Intent

Before meeting

VFS actions

• Review Design Intent Guidance to understand what this touchpoint involves.
• Schedule your Design Intent (with at least 2 business days lead time from now):
  • Open the Calendly design intent calendar
  • Select a date and time and click "Confirm"
  • Add your name and email
  • Click "Add Guests" and enter the email addresses for VFS team attendees
  • Click "Schedule Event"
• Link all artifacts in the Design Intent artifacts for review section below at least two business days before the scheduled Design Intent. Please don't add artifacts in the comments section.

Design Intent artifacts

See Platform guidance on Design Intent artifacts. Platform feedback is based solely on the artifacts provided, as reviewed during the two days before the Design Intent meeting. Any work not included in the artifacts below or any ongoing work taking place during the review period may not be reflected in that feedback.

• [User flow (required)] (https://www.figma.com/file/4pM4RLo0pSAt3bOfbGF2QU/10-10d-Design-Intent?type=design&node-id=0%3A1&mode=design&t=r4iaWOA9r6b6yOx1-1)
• Whiteboard sketch or other lo-fi prototypes or [wireframes] (https://www.figma.com/file/4pM4RLo0pSAt3bOfbGF2QU/10-10d-Design-Intent?type=design&node-id=0%3A1&mode=design&t=r4iaWOA9r6b6yOx1-1)
• [Research plan] (https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/health-care/champva/1010D/research/users/2024-01-1010D-user-interviews/user_interviews_research_plan.md)
• Any other artifacts you have so far

Platform actions

• Slack thread with VFS team
• Meeting date/time: Jan 9, 2024 at 3.30 PM ET

After meeting

Platform actions

• Accessibility
  • Feedback ticket attached
  • No feedback
• Design
  • Feedback ticket attached
  • No feedback
• IA
  • Feedback ticket attached
  • No feedback
• Update this ticket with the Zoom recording

• Design intent recording
• Passcode: f4&S7Bg4

VFS actions

• Review feedback tickets and comment on the ticket if there are any questions or concerns

Sitewide CAIA Intake Request

Toggle Sitewide CAIA Intake Request

VFS actions

• Complete the Sitewide CAIA intake request process
• Link to the Sitewide CAIA Intake Request ticket below
• [CAIA intake] Champva Form 10-10d  #70698

Research Review

Toggle Research Review

VFS actions

• Complete the research review process

Midpoint Review

Toggle Midpoint Review

Before meeting

VFS actions

Navigate to reference link: Midpoint Review Guidance

• Schedule your Midpoint Review when ready:
  • Open the Calendly midpoint review calendar
  • Select a date and time and click “Confirm”
  • Add your name and email
  • Click "Add Guests" and enter the VFS meeting attendees email addresses
    • Invite all relevant VFS team members, including accessibility support, product owners, and other VA stakeholders
  • Click "Schedule Event"
• Check this box if you'd like this review to be asynchronous (Please refer to the Midpoint Review guidance for the difference between a synchronous meeting and an asynchronous review)
• Link all artifacts ONLY in the Midpoint Review artifacts section below at least two days before the scheduled Midpoint Review. Do NOT add artifacts to Comments section

Midpoint Review artifacts

See Platform guidance on Midpoint Review artifacts. Platform feedback is based solely on the artifacts provided, as reviewed during the two days before the Midpoint Review meeting. Any work not included in the artifacts below or any ongoing work taking place during the review period may not be reflected in that feedback.

Provide links or documents for the following:

• Finalized design prototype or mockup: Wireframes and prototype link to Figma
• Specify which pages are included in the review
• Research plan
• Conversation guide

Content artifacts

• Please include a link to any Sitewide CAIA feedback you received, including a content source of truth, any relevant static content page and entry point updates, and the intake form.
  • See figma for content source of truth and collaboration

IA artifacts

• Please include a link to any Sitewide CAIA feedback you received, including an IA review document or intake form.

Platform actions

• Slack thread with VFS team
• Meeting date/time: Thursday, February 15 at 1:30 p.m. ET

After meeting

Platform actions

• Accessibility
  • Feedback ticket attached
  • No feedback
• Content
  • Feedback ticket attached
  • No feedback
• Design
  • Feedback ticket attached
  • No feedback
• IA
  • Feedback ticket attached
  • No feedback
• Update this ticket with the Zoom recording
  • Midpoint review recording
  • Passcode: m4@$*ktz

VFS actions

• Review feedback tickets and comment on the ticket if there are any questions or concerns

Analytics Request

Toggle Analytics Request

VFS actions

• Complete the analytics request process
• Link to the Analytics Implementation and QA Request ticket below

Contact Center Review

Toggle Contact Center Review

VFS actions

• Complete the Contact Center review process
• Link to the Contact Center review request ticket below

Staging Review

Toggle Staging Review

Before meeting

VFS actions

• Navigate to reference link: Staging Review Guidance
• Schedule your Staging Review when ready:
  • Open the Calendly staging review calendar
  • Select a date and time and click “Confirm”
  • Add your name and email
  • Click "Add Guests" and enter the VFS meeting attendees email addresses
    • Invite all relevant VFS team members, including accessibility support, product owners, and other VA stakeholders
  • Click "Schedule Event"
• If this product contains any experimental design, add the experimental-design label and schedule a meeting with DSC to present the research findings.
• Link all artifacts ONLY in the Staging Review artifacts section below at least four days before the scheduled Staging Review. Do NOT add artifacts to Comments section
• I confirm the environment is available and test users have been provided.
• Please verify your product information in the Product Directory.

Staging Review artifacts

See Platform guidance on Staging Review artifacts. Platform findings are based solely on the staging URL and test users provided, as reviewed during the four days before the Staging Review meeting. Any test cases not covered or any ongoing work taking place during the review period may not be reflected in those findings.

Product artifacts

• Staging URL
  • 10-10d Application For CHAMPVA Benefits | Veterans Affairs
• Specify which pages are included in the review
  • All pages at staging.va.gov/family-and-caregiver-benefits/health-and-disability/champva/apply-form-10-10d
  • Updated primary entry point: http://preview-prod.vfs.va.gov/preview?nodeId=68990
• Staging test user information
  • https://github.com/department-of-veterans-affairs/va.gov-team-sensitive/blob/master/Administrative/vagov-users/mvi-staging-users.csv#L161

Note: Please double-check that you've provided staging access information appropriate for testing the tool or feature. Don't put staging credentials in your va.gov-team ticket; store test user information, passwords, and tasks in a .md file in the va.gov-team-sensitive repository.

Content artifacts

• Please include a link to any Sitewide CAIA feedback you received, including a content source of truth, any relevant static content page and entry point updates, and the intake form.
  • CAIA intake
  • Figma

IA artifacts

• Please include a link to any Sitewide CAIA feedback you received, including an IA review document or intake form.
  • https://github.com/department-of-veterans-affairs/va.gov-team/blob/master/products/information-architecture/ia-design-docs/champva-online-form.md#flows

QA artifacts

An artifact that corresponds to each standard in the QA Standards.

• Regression test plan

  • New product

• Test plan

  • TestRail

• Coverage for References

  • [ ]

• Summary(Defects) reports

  • [ ]

• E2E tests (provide a link to the product’s code)

  • Cypress

• Code coverage (provide a link to the product’s code)

  • 

• Manual test cases

• Endpoint monitoring

  • These are existing monitoring details, to be converted to artifacts consistent with updated standards
  • Monitors
    • Datadog
    • Slack channel: #ivc-forms-datadog
    • Playbook

Accessibility artifacts

• Completed accessibility testing artifact. For details, see Prepare for an accessibility staging review.
  • a11y testing artifact

Platform actions

• Slack thread with VFS team: https://dsva.slack.com/archives/C05UDS77ZPH/p1725645379790069
• Meeting date/time: Sept 17, 2024 at 11.30 AM ET

After meeting

Platform actions

• Update this ticket with the Zoom recording
  • Recording link
  • Password: T3*B0!tz

VFS actions

• Review the findings tickets and comment on the ticket if there are any questions or concerns
• Close individual findings tickets when the issue has been resolved or validated by your Product Owner. If a team has additional questions or needs Platform help validating the issue, please comment on the issue ticket.
• After launch, request an accessibility audit from the VA 508 Office. This is required even if no accessibility issues were found during the Staging Review.
  • Share ServiceNow ticket number here: ______
• Close ticket once Privacy, Security, Infrastructure Readiness Review has been completed, VA 508 Office audit is requested, and all other post-Staging actions are complete

Privacy, Security, Infrastructure Readiness Review

Toggle Privacy, Security, Infrastructure Readiness Review

VFS actions

• Complete the Privacy, security, infrastructure readiness review process
• Link to the Readiness Review ticket below

Platform actions

• Privacy, security, infrastructure readiness review is complete

[rachaelpenfil]

User flow and wireframes

Research plan

[syd-hoeper]

For Midpoint Review: Wireframes and prototype link to Figma