From 1ae2d728a5642dddc22dae40745637bd8902aeef Mon Sep 17 00:00:00 2001 From: beckyphung <135838070+beckyphung@users.noreply.github.com> Date: Mon, 25 Nov 2024 14:17:55 -0800 Subject: [PATCH] Update Product ouline.md --- products/ask-va/product/Product ouline.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/products/ask-va/product/Product ouline.md b/products/ask-va/product/Product ouline.md index bc95f24bfdc..46d2667870f 100644 --- a/products/ask-va/product/Product ouline.md +++ b/products/ask-va/product/Product ouline.md @@ -76,7 +76,7 @@ These OKRs measure the success of our Phase 1 launch. - Key result 1.5: **Routing** - Increase percentage of questions that are routed successfully by submitters from the current ask.va.gov benchmark |Key result|ask.va.gov benchmark|VA.gov metric (X months after launch)| -|---:|---:|---:| +|:---|:---|:---| |Complete VA.gov platform collaboration cycle steps|n/a|n/a| |**Satisfaction** - Increase customer satisfaction score (CSAT)|tbd|tbd| |**Experience** - Increase experience rating|n/a|tbd|