Monitor is undetected

[migle75]

it is a Samsung Odyssey Neo g9.
Only source available is "leave unchanged"

[fiddyschmitt]

Hi Migle,

Thanks for reporting this! This post suggests it might only work over HDMI.

Unfortunately it's up to Samsung to support DDC/CI on the DisplayPort.

Cheers,
Fidel

[migle75]

Ahhh ok makes sense! so I got it to show over HDMI but it shows the incorrect inputs, neither of which work. display has 3 inputs. HDMI1 HDMI2 and Displayport1. I'm using the two HDMI inputs.

[fiddyschmitt]

Hi Migle,

Could you please download ddc_test_tool and send me the output of:

ddc_test_tool.exe list

See if you can switch to HDMI 2 using this command: ddc_test_tool.exe set-source -m 1 -s 18

See if you can switch to Display Port 1 using this command: ddc_test_tool.exe set-source -m 1 -s 15

Cheers,
Fidel