[firebase_auth]: Internal error when calling verifyPhoneNumber from IOS device

[woogie-pyun]

Is there an existing issue for this?

• I have searched the existing issues.

Which plugins are affected?

Auth

Which platforms are affected?

iOS

Description

Calling FirebaseAuth.instance.verifyPhonenumber( ... ) to send an sms code in my IOS device is causing Firebase_auth/internal-error.

Exception contains message "An internal error has occurred, print and inspect the error details for more information." and no other details.

I have followed necessary steps to allow phone authentication in both apple developer and firebase consoles (APNS and etc,,).

Using test phone numbers set on the firebase console works fine so the firebase project setting seems alright, but when trying to send actual sms,(both simulator and physical device likewise) it goes to verificationFailed callback with internal_error exception.

Reproducing the issue

call FirebaseAuth.instance.verifyPhoneNumber( ... ) on a flutter app on IOS device.

Firebase Core version

3.12.0

Flutter Version

3.24.5

Relevant Log Output

Flutter dependencies

Expand Flutter dependencies snippet

Dart SDK 3.5.4
Flutter SDK 3.24.5

dependencies:
- cupertino_icons 1.0.8
- dio 5.7.0 [async http_parser meta path dio_web_adapter]
- firebase_auth 5.5.0 [firebase_auth_platform_interface firebase_auth_web firebase_core firebase_core_platform_interface flutter meta]
- firebase_core 3.12.0 [firebase_core_platform_interface firebase_core_web flutter meta]
- firebase_messaging 15.2.1 [firebase_core firebase_core_platform_interface firebase_messaging_platform_interface firebase_messaging_web flutter meta]
- flutter 0.0.0 [characters collection material_color_utilities meta vector_math sky_engine]
- flutter_contacts 1.1.9+2 [flutter]
- flutter_dotenv 5.2.1 [flutter]
- flutter_local_notifications 18.0.1 [clock flutter flutter_local_notifications_linux flutter_local_notifications_platform_interface timezone]
- flutter_riverpod 2.6.1 [collection flutter meta riverpod state_notifier]
- flutter_secure_storage 9.2.4 [flutter flutter_secure_storage_linux flutter_secure_storage_macos flutter_secure_storage_platform_interface flutter_secure_storage_web flutter_secure_storage_windows meta]
- freezed_annotation 2.4.4 [collection json_annotation meta]
- go_router 14.7.1 [collection flutter flutter_web_plugins logging meta]
- infinite_scroll_pagination 4.1.0 [flutter flutter_staggered_grid_view sliver_tools]
- intl 0.20.2 [clock meta path]
- json_annotation 4.9.0 [meta]
- kakao_flutter_sdk_user 1.9.6 [flutter flutter_web_plugins json_annotation dio kakao_flutter_sdk_auth]
- permission_handler 11.3.1 [flutter meta permission_handler_android permission_handler_apple permission_handler_html permission_handler_windows permission_handler_platform_interface]
- retrofit 4.4.2 [dio meta]
- riverpod_annotation 2.6.1 [meta riverpod]
- sign_in_with_apple 6.1.4 [flutter meta sign_in_with_apple_platform_interface sign_in_with_apple_web]

dev dependencies:
- build_runner 2.4.13 [analyzer args async build build_config build_daemon build_resolvers build_runner_core code_builder collection crypto dart_style frontend_server_client glob graphs http_multi_server io js logging meta mime package_config path pool pub_semver pubspec_parse shelf shelf_web_socket stack_trace stream_transform timing watcher web_socket_channel yaml]
- custom_lint 0.7.0 [analyzer analyzer_plugin args async ci cli_util collection custom_lint_core freezed_annotation json_annotation meta package_config path pub_semver pubspec_parse rxdart uuid yaml]
- flutter_lints 4.0.0 [lints]
- flutter_test 0.0.0 [flutter test_api matcher path fake_async clock stack_trace vector_math leak_tracker_flutter_testing async boolean_selector characters collection leak_tracker leak_tracker_testing material_color_utilities meta source_span stream_channel string_scanner term_glyph vm_service]
- freezed 2.5.7 [analyzer build build_config collection meta source_gen freezed_annotation json_annotation dart_style]
- json_serializable 6.9.0 [analyzer async build build_config collection json_annotation meta path pub_semver pubspec_parse source_gen source_helper]
- retrofit_generator 9.1.5 [analyzer build built_collection code_builder dart_style dio protobuf retrofit source_gen]
- riverpod_generator 2.6.3 [analyzer build build_config collection crypto meta path riverpod_analyzer_utils riverpod_annotation source_gen]
- riverpod_lint 2.6.3 [analyzer analyzer_plugin collection custom_lint_builder meta path riverpod riverpod_analyzer_utils source_span yaml]

transitive dependencies:
- _fe_analyzer_shared 72.0.0 [meta]
- _flutterfire_internals 1.3.52 [collection firebase_core firebase_core_platform_interface flutter meta]
- _macros 0.3.2
- analyzer 6.7.0 [_fe_analyzer_shared collection convert crypto glob macros meta package_config path pub_semver source_span watcher yaml]
- analyzer_plugin 0.11.3 [analyzer collection dart_style pub_semver yaml]
- args 2.6.0
- asn1lib 1.5.8
- async 2.11.0 [collection meta]
- boolean_selector 2.1.1 [source_span string_scanner]
- build 2.4.1 [analyzer async convert crypto glob logging meta package_config path]
- build_config 1.1.1 [checked_yaml json_annotation path pubspec_parse yaml]
- build_daemon 4.0.2 [built_collection built_value crypto http_multi_server logging path pool shelf shelf_web_socket stream_transform watcher web_socket_channel]
- build_resolvers 2.4.2 [analyzer async build collection convert crypto graphs logging package_config path pool pub_semver stream_transform yaml]
- build_runner_core 7.3.2 [async build build_config build_resolvers collection convert crypto glob graphs json_annotation logging meta package_config path pool timing watcher yaml]
- built_collection 5.1.1
- built_value 8.9.3 [built_collection collection fixnum meta]
- characters 1.3.0
- checked_yaml 2.0.3 [json_annotation source_span yaml]
- ci 0.1.0
- cli_util 0.4.2 [meta path]
- clock 1.1.1
- code_builder 4.10.1 [built_collection built_value collection matcher meta]
- collection 1.18.0
- convert 3.1.2 [typed_data]
- crypto 3.0.6 [typed_data]
- custom_lint_builder 0.7.0 [analyzer analyzer_plugin collection custom_lint custom_lint_core custom_lint_visitor glob hotreloader meta package_config path pubspec_parse rxdart]
- custom_lint_core 0.7.0 [analyzer analyzer_plugin collection custom_lint_visitor glob matcher meta package_config path pubspec_parse source_span uuid yaml]
- custom_lint_visitor 1.0.0+6.7.0 [analyzer]
- dart_style 2.3.7 [analyzer args collection package_config path pub_semver source_span]
- dbus 0.7.11 [args ffi meta xml]
- dio_web_adapter 2.0.0 [dio http_parser meta web]
- encrypt 5.0.3 [args asn1lib clock collection crypto pointycastle]
- fake_async 1.3.1 [clock collection]
- ffi 2.1.3
- file 7.0.1 [meta path]
- firebase_auth_platform_interface 7.6.0 [_flutterfire_internals collection firebase_core flutter meta plugin_platform_interface]
- firebase_auth_web 5.14.0 [firebase_auth_platform_interface firebase_core firebase_core_web flutter flutter_web_plugins http_parser meta web]
- firebase_core_platform_interface 5.4.0 [collection flutter flutter_test meta plugin_platform_interface]
- firebase_core_web 2.21.0 [firebase_core_platform_interface flutter flutter_web_plugins meta web]
- firebase_messaging_platform_interface 4.6.1 [_flutterfire_internals firebase_core flutter meta plugin_platform_interface]
- firebase_messaging_web 3.10.1 [_flutterfire_internals firebase_core firebase_core_web firebase_messaging_platform_interface flutter flutter_web_plugins meta web]
- fixnum 1.1.1
- flutter_local_notifications_linux 5.0.0 [dbus ffi flutter flutter_local_notifications_platform_interface path xdg_directories]
- flutter_local_notifications_platform_interface 8.0.0 [flutter plugin_platform_interface]
- flutter_secure_storage_linux 1.2.2 [flutter flutter_secure_storage_platform_interface]
- flutter_secure_storage_macos 3.1.3 [flutter flutter_secure_storage_platform_interface]
- flutter_secure_storage_platform_interface 1.1.2 [flutter plugin_platform_interface]
- flutter_secure_storage_web 1.2.1 [flutter flutter_secure_storage_platform_interface flutter_web_plugins js]
- flutter_secure_storage_windows 3.1.2 [ffi flutter flutter_secure_storage_platform_interface path path_provider win32]
- flutter_staggered_grid_view 0.7.0 [flutter]
- flutter_web_plugins 0.0.0 [flutter characters collection material_color_utilities meta vector_math]
- frontend_server_client 4.0.0 [async path]
- glob 2.1.3 [async collection file path string_scanner]
- graphs 2.3.2 [collection]
- hotreloader 4.3.0 [collection logging path stream_transform vm_service watcher]
- http 1.3.0 [async http_parser meta web]
- http_multi_server 3.2.2 [async]
- http_parser 4.0.2 [collection source_span string_scanner typed_data]
- io 1.0.5 [meta path string_scanner]
- js 0.6.7 [meta]
- kakao_flutter_sdk_auth 1.9.6 [flutter json_annotation dio shared_preferences platform crypto kakao_flutter_sdk_common]
- kakao_flutter_sdk_common 1.9.6 [flutter flutter_web_plugins json_annotation dio shared_preferences platform crypto encrypt web]
- leak_tracker 10.0.5 [clock collection meta path vm_service]
- leak_tracker_flutter_testing 3.0.5 [flutter leak_tracker leak_tracker_testing matcher meta]
- leak_tracker_testing 3.0.1 [leak_tracker matcher meta]
- lints 4.0.0
- logging 1.3.0
- macros 0.1.2-main.4 [_macros]
- matcher 0.12.16+1 [async meta stack_trace term_glyph test_api]
- material_color_utilities 0.11.1 [collection]
- meta 1.15.0
- mime 2.0.0
- package_config 2.1.1 [path]
- path 1.9.0
- path_provider 2.1.5 [flutter path_provider_android path_provider_foundation path_provider_linux path_provider_platform_interface path_provider_windows]
- path_provider_android 2.2.15 [flutter path_provider_platform_interface]
- path_provider_foundation 2.4.1 [flutter path_provider_platform_interface]
- path_provider_linux 2.2.1 [ffi flutter path path_provider_platform_interface xdg_directories]
- path_provider_platform_interface 2.1.2 [flutter platform plugin_platform_interface]
- path_provider_windows 2.3.0 [ffi flutter path path_provider_platform_interface]
- permission_handler_android 12.0.13 [flutter permission_handler_platform_interface]
- permission_handler_apple 9.4.5 [flutter permission_handler_platform_interface]
- permission_handler_html 0.1.3+5 [flutter flutter_web_plugins permission_handler_platform_interface web]
- permission_handler_platform_interface 4.2.3 [flutter meta plugin_platform_interface]
- permission_handler_windows 0.2.1 [flutter permission_handler_platform_interface]
- petitparser 6.0.2 [meta]
- platform 3.1.6
- plugin_platform_interface 2.1.8 [meta]
- pointycastle 3.9.1 [collection convert js]
- pool 1.5.1 [async stack_trace]
- protobuf 3.1.0 [collection fixnum meta]
- pub_semver 2.1.5 [collection meta]
- pubspec_parse 1.4.0 [checked_yaml collection json_annotation pub_semver yaml]
- riverpod 2.6.1 [collection meta stack_trace state_notifier]
- riverpod_analyzer_utils 0.5.8 [analyzer collection crypto custom_lint_core freezed_annotation meta path source_span]
- rxdart 0.28.0
- shared_preferences 2.4.0 [flutter shared_preferences_android shared_preferences_foundation shared_preferences_linux shared_preferences_platform_interface shared_preferences_web shared_preferences_windows]
- shared_preferences_android 2.4.3 [flutter shared_preferences_platform_interface]
- shared_preferences_foundation 2.5.4 [flutter shared_preferences_platform_interface]
- shared_preferences_linux 2.4.1 [file flutter path path_provider_linux path_provider_platform_interface shared_preferences_platform_interface]
- shared_preferences_platform_interface 2.4.1 [flutter plugin_platform_interface]
- shared_preferences_web 2.4.2 [flutter flutter_web_plugins shared_preferences_platform_interface web]
- shared_preferences_windows 2.4.1 [file flutter path path_provider_platform_interface path_provider_windows shared_preferences_platform_interface]
- shelf 1.4.1 [async collection http_parser path stack_trace stream_channel]
- shelf_web_socket 2.0.1 [shelf stream_channel web_socket_channel]
- sign_in_with_apple_platform_interface 1.1.0 [flutter plugin_platform_interface meta]
- sign_in_with_apple_web 2.1.1 [flutter flutter_web_plugins sign_in_with_apple_platform_interface]
- sky_engine 0.0.99
- sliver_tools 0.2.12 [flutter]
- source_gen 1.5.0 [analyzer async build dart_style glob path source_span yaml]
- source_helper 1.3.5 [analyzer collection source_gen]
- source_span 1.10.0 [collection path term_glyph]
- sprintf 7.0.0
- stack_trace 1.11.1 [path]
- state_notifier 1.0.0 [meta]
- stream_channel 2.1.2 [async]
- stream_transform 2.1.1
- string_scanner 1.2.0 [source_span]
- term_glyph 1.2.1
- test_api 0.7.2 [async boolean_selector collection meta source_span stack_trace stream_channel string_scanner term_glyph]
- timezone 0.10.0 [http path]
- timing 1.0.2 [json_annotation]
- typed_data 1.4.0 [collection]
- uuid 4.5.1 [crypto sprintf meta fixnum]
- vector_math 2.1.4
- vm_service 14.2.5
- watcher 1.1.1 [async path]
- web 1.1.0
- web_socket 0.1.6 [web]
- web_socket_channel 3.0.2 [async crypto stream_channel web web_socket]
- win32 5.10.1 [ffi]
- xdg_directories 1.1.0 [meta path]
- xml 6.5.0 [collection meta petitparser]
- yaml 3.1.3 [collection source_span string_scanner]

Additional context and comments

No response

[SelaseKay]

Hi @woogie-pyun, have you allowed SMS usage in your region? If not, go to the settings tab under authentication and add your region to see if it resolves your issue.

[woogie-pyun]

Hello @SelaseKay, yes I have set my allowed region to my region(Korea specifically).

[SelaseKay]

Hi @woogie-pyun, I'm unable to reproduce this issue with the firebase_auth example. Kindly share a complete minimal repository reproducing this issue.