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SMTP setup: clarify that a test email is sent #25109
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@rebeccaui is this a customer request? If yes, can you please add the Gong. If it's a community request can you please attach the relevant Slack thread? |
@noahtalerman This is a feature request from @nonpunctual, based on a conversation with a Fleet Premium customer who was having an issue while testing this feature. If you'd like, I can create a label for them and attach it to this issue. Sorry for the confusion. |
Linked to Unthread ticket:
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@noahtalerman I've attached the original conversation with the customer, though we did not discuss the feature request. I can gather more details about the idea from @nonpunctual. |
@noahtalerman This is the conversation thread that inspired the idea: https://osquery.slack.com/archives/C01DXJL16D8/p1734640020341219 |
You guys rock! Thanks for getting this going. |
ProblemI want to test my connection to my SMTP server after I have configured it. What have you tried?A community member struggled to troubleshoot during the SMTP setup process when a generic error occurred: "Could not connect to SMTP server. Please try again." Potential solutionsAdd a Test button to use after the SMTP server is configured. What is the expected workflow as a result of your proposal? |
@BillysCoolJob @rebeccaui heads up that the "Save" button sends a test request to the SMTP server. That's why we're seeing this error (test failed): ![]() |
@rebeccaui I did not know that the connection is actually tested when the config is saved per @allenhouchins, so, idea here is to clarify with help text / tool tip / improved error message in banner that test will occur / has occured when settings are saved. |
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