Slack Integration: 'Resolve' and 'Archive' Buttons Unresponsive

[Kobby-Bawuah]

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

A user reports that within their Slack integration:​

Clicking "Resolve" or "Archive" buttons does not update the Slack message or the issue status in Sentry.​
The "Assign" drop-down operates correctly.​
The user has attempted reinstalling the integration, but the issue persists.​

Steps to Reproduce:
Receive a Sentry issue alert in Slack.​
Click the "Resolve" or "Archive" button.​
Observe that neither the Slack message updates nor the issue status changes in Sentry.​

Expected Result

Clicking "Resolve" or "Archive" should update both the Slack message and the issue status in Sentry.

Actual Result

No changes occur in Slack or Sentry upon clicking "Resolve" or "Archive."

Product Area

Settings - Integrations

Link

No response

DSN

No response

Version

No response

[getsantry]

Auto-routing to @getsentry/product-owners-settings-integrations for triage ⏲️

[sentaur-athena]

@Kobby-Bawuah we need the org slug and link to the integration if they have multiple slacks to be able to debug this.