Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Lookup email in Sendgrid's drop/unsubscribe/block list #366

Open
jace opened this issue Oct 19, 2016 · 2 comments
Open

Lookup email in Sendgrid's drop/unsubscribe/block list #366

jace opened this issue Oct 19, 2016 · 2 comments

Comments

@jace
Copy link
Member

jace commented Oct 19, 2016

When a user's email bounces, Sendgrid adds it to a block list and drops all subsequent email to them. This can be frustrating for users with new email accounts who keep trying and don't receive any email.

Hasjob's email validator (or the confirm page) should consult Sendgrid's API and give the user a heads-up if there's an issue, asking the user to contact support if necessary.

@pranshu-07
Copy link

@jace This is primary business logic of email service provider. They do in order to maintain their/client's IP reputation at ESP side.

I suggest you to:

  1. Create a webhook at sendgrid platform on every blocked contacts (Blocked by sendgrid after getting bounced.)
  2. Make a entry to your database.
  3. If a user tries to register on your website, unblock them using API.
  4. Unblock them using API (If available) else contact their support for it.

@jace
Copy link
Member Author

jace commented Dec 21, 2016

Related: #226

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants