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Unable to log in via companion app #3194
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Please submit your logs https://forms.gle/Uoqz127Phx4mMTpS6 |
Which specific logs and how do I find them?
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On 26 Nov 2024, at 18:26, Bruno Pantaleão Gonçalves ***@***.***> wrote:
Please submit your logs https://forms.gle/Uoqz127Phx4mMTpS6
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Reply to this email directly, view it on GitHub<#3194 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BESLEGCWLJS7LOBNGBETUIT2CS4ORAVCNFSM6AAAAABSO2WDWKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKMBRGY2DSOBZHA>.
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After checking my logs for IOS in the last day or so, found this
Logger: homeassistant.components.websocket_api.http.connection
Source: components/websocket_api/http.py:525
integration: Home Assistant WebSocket API (documentation<https://www.home-assistant.io/integrations/websocket_api>, issues<https://github.com/home-assistant/core/issues?q=is%3Aissue+is%3Aopen+label%3A%22integration%3A+websocket_api%22>)
First occurred: 04:45:44 (1 occurrences)
Last logged: 04:45:44
[281473093668144] from 192.168.1.201 (Home Assistant/2024.9.4 (io.robbie.HomeAssistant; build:2024.905; iOS 18.1.1)): Disconnected: Did not receive auth message within 10 seconds
Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows
…________________________________
From: Bruno Pantaleão Gonçalves ***@***.***>
Sent: Tuesday, November 26, 2024 6:26:49 PM
To: home-assistant/iOS ***@***.***>
Cc: Smk3416 ***@***.***>; Author ***@***.***>
Subject: Re: [home-assistant/iOS] Unable to log in via companion app (Issue #3194)
Please submit your logs https://forms.gle/Uoqz127Phx4mMTpS6
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Reply to this email directly, view it on GitHub<#3194 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BESLEGCWLJS7LOBNGBETUIT2CS4ORAVCNFSM6AAAAABSO2WDWKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKMBRGY2DSOBZHA>.
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Companion app settings >> debugging >> export logs |
Found it but can’t email as file too big
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On 27 Nov 2024, at 09:04, Bruno Pantaleão Gonçalves ***@***.***> wrote:
Companion app settings >> debugging >> export logs
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Reply to this email directly, view it on GitHub<#3194 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BESLEGBRXQ6TSIOUDK74NX32CWDLRAVCNFSM6AAAAABSO2WDWKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKMBTGMYDGNJVHA>.
You are receiving this because you authored the thread.Message ID: ***@***.***>
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Sent from my iPhone
On 27 Nov 2024, at 09:04, Bruno Pantaleão Gonçalves ***@***.***> wrote:
Companion app settings >> debugging >> export logs
—
Reply to this email directly, view it on GitHub<#3194 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BESLEGBRXQ6TSIOUDK74NX32CWDLRAVCNFSM6AAAAABSO2WDWKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKMBTGMYDGNJVHA>.
You are receiving this because you authored the thread.Message ID: ***@***.***>
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iOS device model, version and app version
Model Name: IPhone 13
Software Version: 18.1.1
App version: 2024.9.4
Home Assistant Core Version
2024.11.3
Describe the bug Upgraded IOS version earlier today from 17 to 18.1.1. Now companion app fails to log in, just keeps saying will retry in 60 seconds. Can log in via PC on google chrome no issue.
To Reproduce try upgradig ios to 18 and try to log in
Expected behavior refuses to log in, just keepy saying retry
Screenshots
Additional context
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