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Unable to log in via companion app #3194

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Smk3416 opened this issue Nov 25, 2024 · 6 comments
Open

Unable to log in via companion app #3194

Smk3416 opened this issue Nov 25, 2024 · 6 comments
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@Smk3416
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Smk3416 commented Nov 25, 2024

iOS device model, version and app version

Model Name: IPhone 13
Software Version: 18.1.1
App version: 2024.9.4

Home Assistant Core Version
2024.11.3

Describe the bug Upgraded IOS version earlier today from 17 to 18.1.1. Now companion app fails to log in, just keeps saying will retry in 60 seconds. Can log in via PC on google chrome no issue.

To Reproduce try upgradig ios to 18 and try to log in

Expected behavior refuses to log in, just keepy saying retry

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@bgoncal
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bgoncal commented Nov 26, 2024

Please submit your logs https://forms.gle/Uoqz127Phx4mMTpS6

@bgoncal bgoncal self-assigned this Nov 26, 2024
@Smk3416
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Smk3416 commented Nov 26, 2024 via email

@Smk3416
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Smk3416 commented Nov 26, 2024 via email

@bgoncal
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bgoncal commented Nov 27, 2024

Companion app settings >> debugging >> export logs

@Smk3416
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Smk3416 commented Nov 27, 2024 via email

@Smk3416
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Smk3416 commented Nov 28, 2024 via email

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