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Deleting a custom option affects / removes other custom options #39405

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ProceduralUserName opened this issue Nov 26, 2024 · 9 comments
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Issue: needs update Additional information is require, waiting for response Reported on 2.4.7-p3 Indicates original Magento version for the Issue report.

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@ProceduralUserName
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Preconditions and environment

Magento 2.4.7 p-3

Steps to reproduce

(Outcomes differ based on steps taken)

Setup:

  • Create a new product
  • Fill out required fields
  • Scroll down to customizable options
  • Create 4 custom fields: Field1, Dropdown1, Dropdown2, Radiobutton1.
  • For each, fill in required fields with dummy data.
  • For option type choose these, in order:
    - Field
    - Dropdown
    - Dropdown
    - Radiobuttons
  • Make sure to add and populate Dropdown1, Dropdown2 and Radiobutton1's values fields.
  • Save product
    Reproduce:
  • Delete Field option
    OR
  • Delete Dropdown1
    OR
  • Delete Dropdown2

Expected result

Respective field is deleted and other fields remain the same as they were.

Actual result

If Field option was deleted:

  • Field option is removed (Correct action)
  • Dropdown1’s values are removed
  • Dropdown1’s option type is reset to “--please select–” and cannot reselect Dropdown as an option type.
    If Dropdown1 was deleted:
  • Field1 option type is reset to –”please select–” and cannot reselect Field as an option type.
  • Dropdown1 is removed (Correct action)
  • Dropdown2’s values are removed
  • Radiobutton1’s values jump into Dropdown2’s values.
  • Radiobutton1’s values are empty
    If Dropdown2 was deleted:
  • Field1 option type is reset to –”please select–” and cannot reselect Field as an option type.
  • Dropdown2 is removed (Correct action)
  • Radiobutton1’s values are removed

Additional information

First post here, if there's any information I'm missing that I should add let me know.

Thanks.

Release note

No response

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
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m2-assistant bot commented Nov 26, 2024

Hi @ProceduralUserName. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.


Join Magento Community Engineering Slack and ask your questions in #github channel.
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@ProceduralUserName
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@magento I am working on this

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m2-assistant bot commented Nov 26, 2024

Hi @ProceduralUserName! 👋
Thank you for collaboration. Only members of Community Contributors Team are allowed to be assigned to the issue. Please use @magento add to contributors team command to join Contributors team.

@ProceduralUserName
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@magento add to contributors team

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m2-assistant bot commented Nov 26, 2024

Hi @ProceduralUserName! 👋
Thank you for joining. Please accept team invitation 👉 here 👈 and add your comment one more time.

@ProceduralUserName
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@magento I am working on this

@ProceduralUserName
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@magento give me 2.4.7 instance

@engcom-Hotel engcom-Hotel added the Reported on 2.4.7-p3 Indicates original Magento version for the Issue report. label Nov 27, 2024
@engcom-Delta engcom-Delta self-assigned this Nov 27, 2024
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m2-assistant bot commented Nov 27, 2024

Hi @engcom-Delta. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
  • 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
  • 4. Verify that the issue is reproducible on 2.4-develop branch
    Details- If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
  • 5. Add label Issue: Confirmed once verification is complete.
  • 6. Make sure that automatic system confirms that report has been added to the backlog.

@engcom-Delta
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Hi @ProceduralUserName ,

Thanks for your reporting and collaboration.
We have verified the issue in Latest 2.4 develop instance, but we are unable to reproduce the issue. Kindly refer the screenshots.

Steps to reproduce
1 . Create a new product
2. Fill out required fields
3. Scroll down to customizable options
4. Create 4 custom fields: Field1, Dropdown1, Dropdown2, Radiobutton1.
5. For each, fill in required fields with dummy data.
6. For option type choose these, in order:

  • Field
  • Dropdown
  • Dropdown
  • Radiobuttons
  1. Make sure to add and populate Dropdown1, Dropdown2 and Radiobutton1's values fields.
  2. Save product
  3. Remove field option, observe drop down option 1 is not deleted.
    image
  4. Now, Remove Drop down 1, Observe drop down 2 options and radio button is displaying as expected
    image

Can you please re-verify and confirm if you are still facing the issue.
Thanks.

@engcom-Delta engcom-Delta added Issue: needs update Additional information is require, waiting for response and removed Issue: ready for confirmation labels Nov 27, 2024
@engcom-Delta engcom-Delta moved this from Ready for Confirmation to Needs Update in Issue Confirmation and Triage Board Nov 27, 2024
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Labels
Issue: needs update Additional information is require, waiting for response Reported on 2.4.7-p3 Indicates original Magento version for the Issue report.
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