Some mp4 files upload and process while others do not #1068

dxburge · 2024-09-28T00:55:31Z

dxburge
Sep 28, 2024

Starting with a fresh MediaCMS single server installation, some of my mp4 files load and process successfully, while others upload and then fail (after retrying 2/2) and then generate an "upload failed" message.
For example, I have a file (A.mp3) size 1.5 GB. This file uploads successfully and I see a link to "View Media"
Another file (B.mp4) is slightly smaller 1.4 GB. This file goes through the upload process up to 100% and then says processing, followed by "retrying 2/2" and then "upload failed"

How can I resolve this?

mgogoulos · 2024-09-30T15:50:11Z

mgogoulos
Sep 30, 2024
Maintainer

This looks strange, can you try with smaller files so that if there is an error it can be more easily reproduced?
Eg place 10 small (<10MB) videos to a folder and upload them all. Does this end without issues?

one thing you can do is open a tail -f logs/* on the terminal while uploading the content. If there is an issue, it should be logged there. Check and add it here in this case..

2 replies

dxburge Oct 1, 2024
Author

Out of the 1500+ videos I have, the smallest one that has this issue is roughly 20MB.
I am very new to linux so hopefully I'm giving you here the log info you suggested:

==> logs/debug.log <==
Internal Server Error: /fu/upload/
Traceback (most recent call last):
File "/home/mediacms.io/lib/python3.10/site-packages/django/core/handlers/exception.py", line 55, in inner
response = get_response(request)
File "/home/mediacms.io/lib/python3.10/site-packages/django/core/handlers/base.py", line 197, in _get_response
response = wrapped_callback(request, *callback_args, **callback_kwargs)
File "/home/mediacms.io/lib/python3.10/site-packages/django/views/generic/base.py", line 104, in view
return self.dispatch(request, *args, **kwargs)
File "/home/mediacms.io/mediacms/uploader/views.py", line 49, in dispatch
return super(FineUploaderView, self).dispatch(request, *args, **kwargs)
File "/home/mediacms.io/lib/python3.10/site-packages/django/views/generic/base.py", line 143, in dispatch
return handler(request, *args, **kwargs)
File "/home/mediacms.io/lib/python3.10/site-packages/django/views/generic/edit.py", line 153, in post
return self.form_valid(form)
File "/home/mediacms.io/mediacms/uploader/views.py", line 68, in form_valid
new = Media.objects.create(media_file=myfile, user=self.request.user)
File "/home/mediacms.io/lib/python3.10/site-packages/django/db/models/manager.py", line 87, in manager_method
return getattr(self.get_queryset(), name)(*args, **kwargs)
File "/home/mediacms.io/lib/python3.10/site-packages/django/db/models/query.py", line 658, in create
obj.save(force_insert=True, using=self.db)
File "/home/mediacms.io/mediacms/files/models.py", line 367, in save
super(Media, self).save(*args, **kwargs)
File "/home/mediacms.io/lib/python3.10/site-packages/django/db/models/base.py", line 814, in save
self.save_base(
File "/home/mediacms.io/lib/python3.10/site-packages/django/db/models/base.py", line 892, in save_base
post_save.send(
File "/home/mediacms.io/lib/python3.10/site-packages/django/dispatch/dispatcher.py", line 176, in send
return [
File "/home/mediacms.io/lib/python3.10/site-packages/django/dispatch/dispatcher.py", line 177, in
(receiver, receiver(signal=self, sender=sender, **named))
File "/home/mediacms.io/mediacms/files/models.py", line 1373, in media_save
instance.media_init()
File "/home/mediacms.io/mediacms/files/models.py", line 430, in media_init
self.set_media_type()
File "/home/mediacms.io/mediacms/files/models.py", line 459, in set_media_type
ret = helpers.media_file_info(self.media_file.path)
File "/home/mediacms.io/mediacms/files/helpers.py", line 370, in media_file_info
stream_size = sum([int(line) for line in stdout.split("\n") if line != ""])
File "/home/mediacms.io/mediacms/files/helpers.py", line 370, in
stream_size = sum([int(line) for line in stdout.split("\n") if line != ""])
ValueError: invalid literal for int() with base 10: '20600|'

MAXimized490 Oct 1, 2024

I'm having the exact same issue but I'm on Docker and wanted to share what I am seeing in the logs.

The only thing I see is in logs/debug.log where I get the following error twice (for each retry, I assume):
AttributeError: 'NoneType' object has no attribute 'read'

Here is the full log:

Internal Server Error: /fu/upload/
Traceback (most recent call last):
  File "/home/mediacms.io/lib/python3.11/site-packages/django/core/handlers/exception.py", line 55, in inner
    response = get_response(request)
               ^^^^^^^^^^^^^^^^^^^^^
  File "/home/mediacms.io/lib/python3.11/site-packages/django/core/handlers/base.py", line 197, in _get_response
    response = wrapped_callback(request, *callback_args, **callback_kwargs)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/mediacms.io/lib/python3.11/site-packages/django/views/generic/base.py", line 104, in view
    return self.dispatch(request, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/mediacms.io/mediacms/uploader/views.py", line 49, in dispatch
    return super(FineUploaderView, self).dispatch(request, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/mediacms.io/lib/python3.11/site-packages/django/views/generic/base.py", line 143, in dispatch
    return handler(request, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/mediacms.io/lib/python3.11/site-packages/django/views/generic/edit.py", line 153, in post
    return self.form_valid(form)
           ^^^^^^^^^^^^^^^^^^^^^
  File "/home/mediacms.io/mediacms/uploader/views.py", line 62, in form_valid
    self.upload.save()
  File "/home/mediacms.io/mediacms/uploader/fineuploader.py", line 113, in save
    chunk = self._save_chunk()
            ^^^^^^^^^^^^^^^^^^
  File "/home/mediacms.io/mediacms/uploader/fineuploader.py", line 109, in _save_chunk
    return self.storage.save(self.chunk_file, self.file)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/mediacms.io/lib/python3.11/site-packages/django/core/files/storage/base.py", line 38, in save
    name = self._save(name, content)
           ^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/mediacms.io/lib/python3.11/site-packages/django/core/files/storage/filesystem.py", line 110, in _save
    for chunk in content.chunks():
  File "/home/mediacms.io/lib/python3.11/site-packages/django/core/files/base.py", line 60, in chunks
    data = self.read(chunk_size)
           ^^^^^^^^^
  File "/home/mediacms.io/lib/python3.11/site-packages/django/core/files/utils.py", line 42, in <lambda>
    read = property(lambda self: self.file.read)
                                 ^^^^^^^^^^^^^^
AttributeError: 'NoneType' object has no attribute 'read'
Internal Server Error: /fu/upload/
Traceback (most recent call last):
  File "/home/mediacms.io/lib/python3.11/site-packages/django/core/handlers/exception.py", line 55, in inner
    response = get_response(request)
               ^^^^^^^^^^^^^^^^^^^^^
  File "/home/mediacms.io/lib/python3.11/site-packages/django/core/handlers/base.py", line 197, in _get_response
    response = wrapped_callback(request, *callback_args, **callback_kwargs)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/mediacms.io/lib/python3.11/site-packages/django/views/generic/base.py", line 104, in view
    return self.dispatch(request, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/mediacms.io/mediacms/uploader/views.py", line 49, in dispatch
    return super(FineUploaderView, self).dispatch(request, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/mediacms.io/lib/python3.11/site-packages/django/views/generic/base.py", line 143, in dispatch
    return handler(request, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/mediacms.io/lib/python3.11/site-packages/django/views/generic/edit.py", line 153, in post
    return self.form_valid(form)
           ^^^^^^^^^^^^^^^^^^^^^
  File "/home/mediacms.io/mediacms/uploader/views.py", line 62, in form_valid
    self.upload.save()
  File "/home/mediacms.io/mediacms/uploader/fineuploader.py", line 113, in save
    chunk = self._save_chunk()
            ^^^^^^^^^^^^^^^^^^
  File "/home/mediacms.io/mediacms/uploader/fineuploader.py", line 109, in _save_chunk
    return self.storage.save(self.chunk_file, self.file)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/mediacms.io/lib/python3.11/site-packages/django/core/files/storage/base.py", line 38, in save
    name = self._save(name, content)
           ^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/home/mediacms.io/lib/python3.11/site-packages/django/core/files/storage/filesystem.py", line 110, in _save
    for chunk in content.chunks():
  File "/home/mediacms.io/lib/python3.11/site-packages/django/core/files/base.py", line 60, in chunks
    data = self.read(chunk_size)
           ^^^^^^^^^
  File "/home/mediacms.io/lib/python3.11/site-packages/django/core/files/utils.py", line 42, in <lambda>
    read = property(lambda self: self.file.read)
                                 ^^^^^^^^^^^^^^
AttributeError: 'NoneType' object has no attribute 'read'

mgogoulos · 2024-10-02T08:21:06Z

mgogoulos
Oct 2, 2024
Maintainer

@dxburge these are the logs, so the problem seems to be the same as here: https://github.com/mediacms-io/mediacms/pull/925/files

Can you upload this file in https://demo.mediacms.io/ so that I can verify that the fix works? Then I can merge the PR and this should fix it.

7 replies

mgogoulos Oct 2, 2024
Maintainer

the video has succeeded, so the patch was succesfull :)

dxburge Oct 2, 2024
Author

That's great news! What do I need to do to to upgrade my installation?

mgogoulos Oct 3, 2024
Maintainer

check out the update section on https://github.com/mediacms-io/mediacms/blob/main/docs/admins_docs.md , there is an update section in both ways (docker + server install)

dxburge Oct 3, 2024
Author

check out the update section on https://github.com/mediacms-io/mediacms/blob/main/docs/admins_docs.md , there is an update section in both ways (docker + server install)

I followed your instructions (hopefully correctly), yet these few mp4 files won't upload & process.
These are the steps I've taken:

root@VMMediaCMS:~# cd /home/mediacms.io/mediacms # enter mediacms directory
root@VMMediaCMS:/home/mediacms.io/mediacms# source  /home/mediacms.io/bin/activate # use virtualenv~
(mediacms.io) root@VMMediaCMS:/home/mediacms.io/mediacms# git pull # update code
fatal: detected dubious ownership in repository at '/home/mediacms.io/mediacms'
To add an exception for this directory, call:

	git config --global --add safe.directory /home/mediacms.io/mediacms
(mediacms.io) root@VMMediaCMS:/home/mediacms.io/mediacms# ^C
(mediacms.io) root@VMMediaCMS:/home/mediacms.io/mediacms# git config --global --add safe.directory /home/mediacms.io/mediacms
(mediacms.io) root@VMMediaCMS:/home/mediacms.io/mediacms# git pull # update code
remote: Enumerating objects: 295, done.
remote: Counting objects: 100% (295/295), done.
remote: Compressing objects: 100% (127/127), done.
remote: Total 295 (delta 178), reused 229 (delta 165), pack-reused 0 (from 0)
Receiving objects: 100% (295/295), 276.64 KiB | 1.98 MiB/s, done.
Resolving deltas: 100% (178/178), completed with 41 local objects.
From https://github.com/mediacms-io/mediacms
   94c646f..ef4067c  main                  -> origin/main
   c2b7c2d..469b689  feat-translations-all -> origin/feat-translations-all
 * [new tag]         v3.5.0                -> v3.5.0
 * [new tag]         v3.4.0                -> v3.4.0
Updating 94c646f..ef4067c
Fast-forward
 cms/permissions.py                                 |  28 +++++
 cms/settings.py                                    |   4 +
 docs/admins_docs.md                                |  24 +++-
 files/helpers.py                                   |   2 +-
 files/views.py                                     |  13 ++-
 frontend/packages/player/dist/mediacms-player.css  | 124 ++++++++++-----------
 .../vjs-plugin/dist/mediacms-vjs-plugin.css        | 124 ++++++++++-----------
 frontend/src/static/css/_extra.css                 |  15 +++
 .../src/static/js/components/list-item/Item.scss   |   5 +
 .../static/js/components/media-page/MediaPage.scss |   7 ++
 static/css/_commons.css                            |   2 +-
 static/css/_extra.css                              |  15 +++
 static/css/media.css                               |   2 +-
 static/js/media.js                                 |   2 +-
 uploader/fineuploader.py                           |   3 +-
 15 files changed, 235 insertions(+), 135 deletions(-)
(mediacms.io) root@VMMediaCMS:/home/mediacms.io/mediacms# pip install -r requirements.txt -U # run pip install to update
Requirement already satisfied: Django==4.2.2 in /home/mediacms.io/lib/python3.10/site-packages (from -r requirements.txt (line 1)) (4.2.2)
Requirement already satisfied: djangorestframework==3.14.0 in /home/mediacms.io/lib/python3.10/site-packages (from -r requirements.txt (line 2)) (3.14.0)
Requirement already satisfied: django-allauth==0.54.0 in /home/mediacms.io/lib/python3.10/site-packages (from -r requirements.txt (line 3)) (0.54.0)
Requirement already satisfied: psycopg==3.1.9 in /home/mediacms.io/lib/python3.10/site-packages (from -r requirements.txt (line 4)) (3.1.9)
Requirement already satisfied: uwsgi==2.0.21 in /home/mediacms.io/lib/python3.10/site-packages (from -r requirements.txt (line 5)) (2.0.21)
Requirement already satisfied: django-redis==5.3.0 in /home/mediacms.io/lib/python3.10/site-packages (from -r requirements.txt (line 6)) (5.3.0)
Requirement already satisfied: celery==5.3.1 in /home/mediacms.io/lib/python3.10/site-packages (from -r requirements.txt (line 7)) (5.3.1)
Requirement already satisfied: drf-yasg==1.21.6 in /home/mediacms.io/lib/python3.10/site-packages (from -r requirements.txt (line 8)) (1.21.6)
Requirement already satisfied: Pillow==9.5.0 in /home/mediacms.io/lib/python3.10/site-packages (from -r requirements.txt (line 9)) (9.5.0)
Requirement already satisfied: django-imagekit==4.1.0 in /home/mediacms.io/lib/python3.10/site-packages (from -r requirements.txt (line 10)) (4.1.0)
Requirement already satisfied: markdown==3.4.3 in /home/mediacms.io/lib/python3.10/site-packages (from -r requirements.txt (line 11)) (3.4.3)
Requirement already satisfied: django-filter==23.2 in /home/mediacms.io/lib/python3.10/site-packages (from -r requirements.txt (line 12)) (23.2)
Requirement already satisfied: filetype==1.2.0 in /home/mediacms.io/lib/python3.10/site-packages (from -r requirements.txt (line 13)) (1.2.0)
Requirement already satisfied: django-mptt==0.14.0 in /home/mediacms.io/lib/python3.10/site-packages (from -r requirements.txt (line 14)) (0.14.0)
Requirement already satisfied: django-crispy-forms==1.13.0 in /home/mediacms.io/lib/python3.10/site-packages (from -r requirements.txt (line 15)) (1.13.0)
Requirement already satisfied: requests==2.31.0 in /home/mediacms.io/lib/python3.10/site-packages (from -r requirements.txt (line 16)) (2.31.0)
Requirement already satisfied: django-celery-email==3.0.0 in /home/mediacms.io/lib/python3.10/site-packages (from -r requirements.txt (line 17)) (3.0.0)
Requirement already satisfied: m3u8==3.5.0 in /home/mediacms.io/lib/python3.10/site-packages (from -r requirements.txt (line 18)) (3.5.0)
Requirement already satisfied: django-ckeditor==6.6.1 in /home/mediacms.io/lib/python3.10/site-packages (from -r requirements.txt (line 19)) (6.6.1)
Requirement already satisfied: django-debug-toolbar==4.1.0 in /home/mediacms.io/lib/python3.10/site-packages (from -r requirements.txt (line 20)) (4.1.0)
Requirement already satisfied: django-login-required-middleware==0.9.0 in /home/mediacms.io/lib/python3.10/site-packages (from -r requirements.txt (line 21)) (0.9.0)
Requirement already satisfied: asgiref<4,>=3.6.0 in /home/mediacms.io/lib/python3.10/site-packages (from Django==4.2.2->-r requirements.txt (line 1)) (3.8.1)
Requirement already satisfied: sqlparse>=0.3.1 in /home/mediacms.io/lib/python3.10/site-packages (from Django==4.2.2->-r requirements.txt (line 1)) (0.5.1)
Requirement already satisfied: pytz in /home/mediacms.io/lib/python3.10/site-packages (from djangorestframework==3.14.0->-r requirements.txt (line 2)) (2024.2)
Requirement already satisfied: pyjwt[crypto]>=1.7 in /home/mediacms.io/lib/python3.10/site-packages (from django-allauth==0.54.0->-r requirements.txt (line 3)) (2.9.0)
Requirement already satisfied: requests-oauthlib>=0.3.0 in /home/mediacms.io/lib/python3.10/site-packages (from django-allauth==0.54.0->-r requirements.txt (line 3)) (2.0.0)
Requirement already satisfied: python3-openid>=3.0.8 in /home/mediacms.io/lib/python3.10/site-packages (from django-allauth==0.54.0->-r requirements.txt (line 3)) (3.2.0)
Requirement already satisfied: typing-extensions>=4.1 in /home/mediacms.io/lib/python3.10/site-packages (from psycopg==3.1.9->-r requirements.txt (line 4)) (4.12.2)
Requirement already satisfied: redis!=4.0.0,!=4.0.1,>=3 in /home/mediacms.io/lib/python3.10/site-packages (from django-redis==5.3.0->-r requirements.txt (line 6)) (5.0.8)
Requirement already satisfied: click<9.0,>=8.1.2 in /home/mediacms.io/lib/python3.10/site-packages (from celery==5.3.1->-r requirements.txt (line 7)) (8.1.7)
Requirement already satisfied: tzdata>=2022.7 in /home/mediacms.io/lib/python3.10/site-packages (from celery==5.3.1->-r requirements.txt (line 7)) (2024.1)
Requirement already satisfied: python-dateutil>=2.8.2 in /home/mediacms.io/lib/python3.10/site-packages (from celery==5.3.1->-r requirements.txt (line 7)) (2.9.0.post0)
Requirement already satisfied: vine<6.0,>=5.0.0 in /home/mediacms.io/lib/python3.10/site-packages (from celery==5.3.1->-r requirements.txt (line 7)) (5.1.0)
Requirement already satisfied: billiard<5.0,>=4.1.0 in /home/mediacms.io/lib/python3.10/site-packages (from celery==5.3.1->-r requirements.txt (line 7)) (4.2.1)
Requirement already satisfied: click-repl>=0.2.0 in /home/mediacms.io/lib/python3.10/site-packages (from celery==5.3.1->-r requirements.txt (line 7)) (0.3.0)
Requirement already satisfied: click-didyoumean>=0.3.0 in /home/mediacms.io/lib/python3.10/site-packages (from celery==5.3.1->-r requirements.txt (line 7)) (0.3.1)
Requirement already satisfied: kombu<6.0,>=5.3.1 in /home/mediacms.io/lib/python3.10/site-packages (from celery==5.3.1->-r requirements.txt (line 7)) (5.4.2)
Requirement already satisfied: click-plugins>=1.1.1 in /home/mediacms.io/lib/python3.10/site-packages (from celery==5.3.1->-r requirements.txt (line 7)) (1.1.1)
Requirement already satisfied: inflection>=0.3.1 in /home/mediacms.io/lib/python3.10/site-packages (from drf-yasg==1.21.6->-r requirements.txt (line 8)) (0.5.1)
Requirement already satisfied: uritemplate>=3.0.0 in /home/mediacms.io/lib/python3.10/site-packages (from drf-yasg==1.21.6->-r requirements.txt (line 8)) (4.1.1)
Requirement already satisfied: pyyaml>=5.1 in /home/mediacms.io/lib/python3.10/site-packages (from drf-yasg==1.21.6->-r requirements.txt (line 8)) (6.0.2)
Requirement already satisfied: packaging>=21.0 in /home/mediacms.io/lib/python3.10/site-packages (from drf-yasg==1.21.6->-r requirements.txt (line 8)) (24.1)
Requirement already satisfied: django-appconf in /home/mediacms.io/lib/python3.10/site-packages (from django-imagekit==4.1.0->-r requirements.txt (line 10)) (1.0.6)
Requirement already satisfied: pilkit>=0.2.0 in /home/mediacms.io/lib/python3.10/site-packages (from django-imagekit==4.1.0->-r requirements.txt (line 10)) (3.0)
Requirement already satisfied: six in /home/mediacms.io/lib/python3.10/site-packages (from django-imagekit==4.1.0->-r requirements.txt (line 10)) (1.16.0)
Requirement already satisfied: django-js-asset in /home/mediacms.io/lib/python3.10/site-packages (from django-mptt==0.14.0->-r requirements.txt (line 14)) (2.2.0)
Requirement already satisfied: charset-normalizer<4,>=2 in /home/mediacms.io/lib/python3.10/site-packages (from requests==2.31.0->-r requirements.txt (line 16)) (3.3.2)
Requirement already satisfied: certifi>=2017.4.17 in /home/mediacms.io/lib/python3.10/site-packages (from requests==2.31.0->-r requirements.txt (line 16)) (2024.8.30)
Requirement already satisfied: urllib3<3,>=1.21.1 in /home/mediacms.io/lib/python3.10/site-packages (from requests==2.31.0->-r requirements.txt (line 16)) (2.2.3)
Requirement already satisfied: idna<4,>=2.5 in /home/mediacms.io/lib/python3.10/site-packages (from requests==2.31.0->-r requirements.txt (line 16)) (3.10)
Requirement already satisfied: iso8601 in /home/mediacms.io/lib/python3.10/site-packages (from m3u8==3.5.0->-r requirements.txt (line 18)) (2.1.0)
Requirement already satisfied: prompt-toolkit>=3.0.36 in /home/mediacms.io/lib/python3.10/site-packages (from click-repl>=0.2.0->celery==5.3.1->-r requirements.txt (line 7)) (3.0.47)
Requirement already satisfied: amqp<6.0.0,>=5.1.1 in /home/mediacms.io/lib/python3.10/site-packages (from kombu<6.0,>=5.3.1->celery==5.3.1->-r requirements.txt (line 7)) (5.2.0)
Requirement already satisfied: cryptography>=3.4.0 in /home/mediacms.io/lib/python3.10/site-packages (from pyjwt[crypto]>=1.7->django-allauth==0.54.0->-r requirements.txt (line 3)) (43.0.1)
Requirement already satisfied: defusedxml in /home/mediacms.io/lib/python3.10/site-packages (from python3-openid>=3.0.8->django-allauth==0.54.0->-r requirements.txt (line 3)) (0.7.1)
Requirement already satisfied: async-timeout>=4.0.3 in /home/mediacms.io/lib/python3.10/site-packages (from redis!=4.0.0,!=4.0.1,>=3->django-redis==5.3.0->-r requirements.txt (line 6)) (4.0.3)
Requirement already satisfied: oauthlib>=3.0.0 in /home/mediacms.io/lib/python3.10/site-packages (from requests-oauthlib>=0.3.0->django-allauth==0.54.0->-r requirements.txt (line 3)) (3.2.2)
Requirement already satisfied: cffi>=1.12 in /home/mediacms.io/lib/python3.10/site-packages (from cryptography>=3.4.0->pyjwt[crypto]>=1.7->django-allauth==0.54.0->-r requirements.txt (line 3)) (1.17.1)
Requirement already satisfied: wcwidth in /home/mediacms.io/lib/python3.10/site-packages (from prompt-toolkit>=3.0.36->click-repl>=0.2.0->celery==5.3.1->-r requirements.txt (line 7)) (0.2.13)
Requirement already satisfied: pycparser in /home/mediacms.io/lib/python3.10/site-packages (from cffi>=1.12->cryptography>=3.4.0->pyjwt[crypto]>=1.7->django-allauth==0.54.0->-r requirements.txt (line 3)) (2.22)
(mediacms.io) root@VMMediaCMS:/home/mediacms.io/mediacms# python manage.py migrate # run Django migrations
Operations to perform:
  Apply all migrations: account, actions, admin, auth, authtoken, contenttypes, files, sessions, sites, socialaccount, users
Running migrations:
  No migrations to apply.
  Your models in app(s): 'files' have changes that are not yet reflected in a migration, and so won't be applied.
  Run 'manage.py makemigrations' to make new migrations, and then re-run 'manage.py migrate' to apply them.
(mediacms.io) root@VMMediaCMS:/home/mediacms.io/mediacms# python manage.py makemigrations
Migrations for 'files':
  files/migrations/0004_alter_media_state.py
    - Alter field state on media
(mediacms.io) root@VMMediaCMS:/home/mediacms.io/mediacms# python manage.py migrate # run Django migrations
Operations to perform:
  Apply all migrations: account, actions, admin, auth, authtoken, contenttypes, files, sessions, sites, socialaccount, users
Running migrations:
  Applying files.0004_alter_media_state... OK
(mediacms.io) root@VMMediaCMS:/home/mediacms.io/mediacms# sudo systemctl restart mediacms celery_long celery_short # restart services
(mediacms.io) root@VMMediaCMS:/home/mediacms.io/mediacms#

mgogoulos Oct 7, 2024
Maintainer

these logs don't show something indicative, can you do the tail -f logs/* , then go and upload a video, and share that output?

mgogoulos · 2024-10-02T08:21:51Z

mgogoulos
Oct 2, 2024
Maintainer

@MAXimized490 this seems to be a different issue in your case, cannot debug without some additional context

0 replies

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Some mp4 files upload and process while others do not #1068

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Some mp4 files upload and process while others do not #1068

dxburge Sep 28, 2024

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