[Programmatic Access - Bot Framework Web Chat - Card Productvideo]: Captions are not provided for video content under 'Card Productvideo' section.

[KattaBhargav]

Is it an issue related to Adaptive Cards?

No.

What is the PWD impact?

User Experience:

If Closed Captions and Subtitles are not defined for pre-recorded video controls present on the application, then users who have a hearing loss cannot understand and access the auditory information of the synchronized media content through captions hence the purpose of the video would not be clear, and user might fail to utilize the complete functionality of the video control.

Note:

User credentials should NOT be included in the bug.

What browsers and screen readers do this issue affect?

Windows: Edge with Windows Narrator

Are there any code-based customization done to Web Chat?

No, I am using Web Chat without any customizations except "styleOptions".

What version of Web Chat are you using?

Latest production

Which area does this issue affect?

Others or unrelated

What is the public URL for the website?

https://compulim.github.io/webchat-loader/

How to reproduce the issue?

1. Open URL: https://compulim.github.io/webchat-loader/ and sign in using valid credentials.
2. Navigate to web chat page and select 4.18.1-main.20240927.ea7a875 (30/9/2024) version and then select mockBot link under present label and then select open web chat in new window link at bottom.
3. Navigate to white label experience chat page and type Card Productvideo word in type your message text box.
4. Navigate to the results.
5. Verify whether Captions are available for the Video content or not.

What do you expect?

Captions should be provided for video content under the 'Card Productvideo' section.

What actually happened?

Captions are not provided for video content under the 'Card Productvideo' section.

Do you have any screenshots or recordings to repro the issue?

https://github.com/user-attachments/assets/e42ddd71-1fe4-4730-8efc-7d2a4b911dbf

Did you find any DOM elements that might have caused the issue?

No response

MAS reference

MAS 1.2.2 - Captions (Pre-recorded)

WCAG reference

No response

WAI-ARIA reference

No response

Adaptive Card JSON

No response

Additional context

Note:

• Same issue reproes for all the videos throughout the application.

[KattaBhargav]

#A11yMAS;#A11ySev2;#HCL;#Accessibility;#Benchmark;#BotFrameworkWebChat-Oct24;#MAS1.2.2;#Win11-Edge(Chromium);