Activation issue

[divyanshgupta1141]

I am encountering an issue while trying to activate a license. The activation process fails due to a connection error. This prevents me from proceeding with the software activation.

What is the error message ?

Activation failed
Failed to activate license: Connection Error

I have attached a screenshot of the error message for reference. The issue appears in a pop-up window with a red error icon, indicating that the activation attempt was unsuccessful due to a connection issue.

[Joffcom]

Hey @divyanshgupta1141,

We have created an internal ticket to look into this which we will be tracking as "GHC-868"

[Joffcom]

Hey @divyanshgupta1141,

Thank you for taking the time to submit this issue! Unfortunately, it looks like the issue template hasn’t been fully completed. The template is crucial because it helps us understand the problem better and resolve it more efficiently.

We’ll go ahead and close this issue for now. If you’d still like assistance, please feel free to reopen the issue after filling out the required information in the template. Alternatively, you can create a new issue using the template to provide the missing details.

We appreciate your understanding and look forward to assisting you further once we have all the necessary information!