SharedUI.ApiClientException error and no login to Peloton, but credentials appear correct

[buckleyc]

Hi.
P2G recently started failing with this Exception of type 'SharedUI.ApiClientException' was thrown. error.
Logs show:

CF-RAY: 8ed5c863eb29065c-IAD
 - {"status":401,"error_code":3010,"subcode":null,"message":"Too many login attempts, please try later","details":null}
2024-12-05 11:33:42.530 -06:00 [ERR] Failed to authenticate with Peloton.
Flurl.Http.FlurlHttpException: Call failed with status code 401 (Unauthorized): POST https://api.onepeloton.com/auth/login
   at Flurl.Http.FlurlClient.HandleExceptionAsync(FlurlCall call, Exception ex, CancellationToken token)
   at Flurl.Http.FlurlClient.SendAsync(IFlurlRequest request, HttpCompletionOption completionOption, CancellationToken cancellationToken)
   at Flurl.Http.FlurlClient.SendAsync(IFlurlRequest request, HttpCompletionOption completionOption, CancellationToken cancellationToken)
   at Flurl.Http.ResponseExtensions.ReceiveJson[T](Task`1 response)
   at Peloton.ApiClient.GetAuthAsync(String overrideUserAgent) in /build/src/Peloton/ApiClient.cs:line 89
2024-12-05 11:41:20.847 -06:00 [INF] Retry Policy - "https://api.onepeloton.com/auth/login" - attempt 1
2024-12-05 11:41:22.198 -06:00 [INF] Retry Policy - "https://api.onepeloton.com/auth/login" - attempt 2
2024-12-05 11:41:25.622 -06:00 [INF] Retry Policy - "https://api.onepeloton.com/auth/login" - attempt 3
2024-12-05 11:41:30.875 -06:00 [INF] HTTP Request: POST - "https://api.onepeloton.com/auth/login" - Accept-Language: en-US
...
CF-RAY: 8ed5d3d2dc47e63f-IAD
 - {"status":401,"error_code":3010,"subcode":null,"message":"Too many login attempts, please try later","details":null}
2024-12-05 11:41:30.876 -06:00 [ERR] Failed to authenticate with Peloton.
Flurl.Http.FlurlHttpException: Call failed with status code 401 (Unauthorized): POST https://api.onepeloton.com/auth/login
   at Flurl.Http.FlurlClient.HandleExceptionAsync(FlurlCall call, Exception ex, CancellationToken token)
   at Flurl.Http.FlurlClient.SendAsync(IFlurlRequest request, HttpCompletionOption completionOption, CancellationToken cancellationToken)
   at Flurl.Http.FlurlClient.SendAsync(IFlurlRequest request, HttpCompletionOption completionOption, CancellationToken cancellationToken)
   at Flurl.Http.ResponseExtensions.ReceiveJson[T](Task`1 response)
   at Peloton.ApiClient.GetAuthAsync(String overrideUserAgent) in /build/src/Peloton/ApiClient.cs:line 89

Please note that I have logged in more than once (testing) to onepeloton.com to confirm email and password credentials, and I have re-entered these multiple times into the Settings page for Peloton; e.g., with password manager entry, cut-n-paste from password manager, typing credentials meticulously by hand.

Further, I have updated both Docker (Docker Desktop 4.36.0 (175267)) and P2G to the latest versions.

Version: 4.3.0
OS: Unix
OS Version: Unix 6.10.14.0
RunTime Version: 7.0.20

Can anyone point me to what might be causing my issues, and/or steps to rectify this?
Cheers.

[vgulati]

@buckleyc — were you able to get this fixed? Just checking — I'm facing the same issue.

[buckleyc]

Yes, just checked and still having this issue. Unable to sync workouts.

[philosowaffle]

Do y'alls passwords happen to have a \ character in them? If so, that is currently not supported by P2G.

[vgulati]

Hmm just checked and I don't have any slashes.... the only special characters I have are _ ! - and .

[buckleyc]

No slashes in the password here.

[vgulati]

I just upgraded to the latest version and am no longer seeing this issue!

[buckleyc]

Hey! I just updated (from 4.3.0) to 4.3.1, and the Peoloton logins (and subsequent syncs) are working again.