Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

No error message on login screen when using wrong username (or wrong address, password...). #17

Open
Gemeinagent opened this issue May 19, 2022 · 2 comments

Comments

@Gemeinagent
Copy link

Hi and thank your for your work.

I had a hard time logging into paperless (ngx) yesterday (App version 1.1.4 on Redmi Note 9 pro running Android 11, paperless-ngx version 1.7.1). I entered my login credentials, the app shows " Logging in..." on the bottom of the screen and then... nothing happens.

Turns out, my phone autocorrected my username to a capital first letter (so "Jonas" instead of "jonas").

As there was no error message telling me what was wrong, it took me quite some time to find out.
I then tried to get other error messages, such as wrong server address or wrong password - no luck. Entering the IP address of paperless installation without http:// in front of it - same problem. No error message (and not working - I would assume the app adds http:// if not entered by the user).

The only error message I got was when I left the password blank - I guess that one is a simple check on submit and not depending on the message from the server.

So somehow server error messages are not transported to the user interface. Could you look into that? Thanks!

@stevenengland
Copy link

+1 for that one. I am stuck finding out, what the problem is when trying to connect...

@tmuehlhoff
Copy link

tmuehlhoff commented Jan 8, 2023

I have a similar, if not the same issue.
I have logged on correctly last week and successfully "shared" a doc.
Today I try to do the same again, no error or anything, but I found paperless-ngx crashed, and after restarting the doc wasn't showed in the web-interface. I would've expected a message or so?! (V1.1.4 using paperless-ngx 1.11.2)

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

3 participants