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Unable to connect to UI or CI tasks. Always becoming Unauthenticated #1037

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octalpixel opened this issue Sep 28, 2022 · 5 comments
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@octalpixel
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Bug Report

Current Behavior
I have hosted Quirrel using the Railway template and cannot authenticate to the server to push the task or even view the UI. I had previously used the template and worked fine, I am creating a new instance for a different project and it is not working. I double-checked the keys yet always return as an error.

In the UI : "Please authenticate with your QUIRREL_TOKEN via the top-left connection menu."
In the console: Updating server ... Something went wrong: Unauthenticated

Environment

  • Quirrel version: v1.9.3 (I believe this is the latest docker image version)
@octalpixel
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@Skn0tt
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Skn0tt commented Sep 28, 2022

That looks like the token you're using is invalid. Are you sure you've correctly set the token you aquired? Another source of error I could think about is that your redis instance is not configured to persist data, so all token information is lost on the Quirrel side after a while.

@Skn0tt
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Skn0tt commented Sep 28, 2022

That's all the pointers I can think of right now. If that doesn't help, please provide me a detailed step-by-step guide for how to reproduce this setup, so I can test it myself.

@octalpixel
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That's all the pointers I can think of right now. If that doesn't help, please provide me a detailed step-by-step guide for how to reproduce this setup, so I can test it myself.

Thanks for your input @Skn0tt . I dropped you a Twitter message with the relevant link to the hosted version on railway.

@octalpixel
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octalpixel commented Sep 28, 2022

Thanks for helping out @Skn0tt . Devs please see that you copy the token properly, sometimes git bash might break lines unintentionaly :')

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