Widevine detection on Firefox, Linux 64 bit

[greyhame-s]

Have you read the Tutorials?
Yes

Have you read the FAQ and checked for duplicate open issues?
Yes

If the question is related to FairPlay, have you read the tutorial?

N/A

What version of Shaka Player are you using?
3.3.xx I presume (It is bundled with the peacock website)

What browser and OS are you using?
Linux (Pop! OS), Firefox 134.0.2 (64 bit)

Please ask your question
I am trying to debug why Peacock won't play videos on Linux, even though they don't explicitly specify that they won't support Linux. The JS console shows the following error (I guessed the player version from the backtrace):

[PLAYBACK] SHAKA_ERROR__DRM6007.MAIN_CONTENT 7095.js:1:37022
    t https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/peacock_web/webwatch/release/prod/6.2.17-gsp/7095.js:1
    d https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/peacock_web/webwatch/release/prod/6.2.17-gsp/7095.js:1
    I https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/peacock_web/webwatch/release/prod/6.2.17-gsp/7095.js:1
    _ https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/peacock_web/webwatch/release/prod/6.2.17-gsp/7095.js:1
    s https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/peacock_web/webwatch/release/prod/6.2.17-gsp/7095.js:1
    a https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/peacock_web/webwatch/release/prod/6.2.17-gsp/7095.js:1
    y https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/peacock_web/webwatch/release/prod/6.2.17-gsp/7095.js:1
    <anonymous> https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/bundle.main.e2803310d85c58c033e0.js:1
    y https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/peacock_web/webwatch/release/prod/6.2.17-gsp/7095.js:1
    y https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/peacock_web/webwatch/release/prod/6.2.17-gsp/7095.js:1
    g https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/peacock_web/webwatch/release/prod/6.2.17-gsp/7095.js:1
    e https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/peacock_web/webwatch/release/prod/6.2.17-gsp/playback-bundle.js:1
    d https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/peacock_web/webwatch/release/prod/6.2.17-gsp/playback-bundle.js:1
    T https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/peacock_web/webwatch/release/prod/6.2.17-gsp/playback-bundle.js:1
    k https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/peacock_web/webwatch/release/prod/6.2.17-gsp/playback-bundle.js:1
    No https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/peacock_web/webwatch/release/prod/6.2.17-gsp/playback-bundle.js:1
    a https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/peacock_web/webwatch/release/prod/6.2.17-gsp/playback-bundle.js:1
    Lo https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/peacock_web/webwatch/release/prod/6.2.17-gsp/playback-bundle.js:1
    <anonymous> https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/bundle.main.e2803310d85c58c033e0.js:1
    Lo https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/peacock_web/webwatch/release/prod/6.2.17-gsp/playback-bundle.js:1
    value https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/peacock_web/webwatch/release/prod/6.2.17-gsp/playback-bundle.js:1
    U https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/peacock_web/webwatch/release/prod/6.2.17-gsp/6789.js:1
    q https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/peacock_web/webwatch/release/prod/6.2.17-gsp/1738.js:1
    value https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    value https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    value https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    value https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    value https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    value https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    value https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    value https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    e https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    value https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    value https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    value https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    Nn https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    s https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    s https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    Dn https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    a https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    Mn https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    <anonymous> https://www.peacocktv.com/webwatch/release/prod/6.2.17-gsp/bundle.main.e2803310d85c58c033e0.js:1
    Mn https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    value https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    e https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    s https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    s https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    Dn https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    a https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    Mn https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
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    Mn https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    value https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
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    value https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.3589.js:1
    errorHandler https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.9153.js:1
    value https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    value https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    value https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.core-video.js:1
    handleError https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.9153.js:1
    dispatchEvent https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.shakap-3-3-10-dash-vtt-es5.js:1
    th https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.shakap-3-3-10-dash-vtt-es5.js:1
    onError https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.shakap-3-3-10-dash-vtt-es5.js:1
    m https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.shakap-3-3-10-dash-vtt-es5.js:1
    Uo https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.shakap-3-3-10-dash-vtt-es5.js:1
    M https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.shakap-3-3-10-dash-vtt-es5.js:1
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    n https://www.peacocktv.com/cvsdk/browser/10.3.2-protected/bundle.shakap-3-3-10-dash-vtt-es5.js:1

Tracking this led me to a past issue about the same error code, which in turn referred that user to use https://shaka-player-demo.appspot.com/support.html to check whether Widevine is enabled or not.
My browser reports the following widevine settings:

    "com.widevine.alpha": {
      "persistentState": false,
      "encryptionSchemes": [
        "cenc",
        "cbcs",
        "cbcs-1-9"
      ],
      "videoRobustnessLevels": [
        "SW_SECURE_CRYPTO",
        "SW_SECURE_DECODE"
      ],
      "audioRobustnessLevels": [
        "SW_SECURE_CRYPTO"
      ],
      "minHdcpVersions": []
    },
    "com.widevine.alpha.experiment": null,

The previous conversation stated that this meant that Widevine is not enabled, which surprises me, as I see that plugin activated, and being used by other providers like Prime.
So my question is whether I need to do something more in order to get Shaka player to recognize my widevine plugin, or am I barking up the wrong tree completely?

Thanks!

[tykus160]

Hi @greyhame-s
Although you have Widevine CDM on your browser, Peacock does not support Linux, see https://www.peacocktv.com/help/article/what-devices-and-platforms-are-supported-by-peacock

Peacock is available across a variety of devices.
Web Browsers:

Chrome 121+ (Windows/Mac)
Firefox 115+ (Windows/Mac)
MS Edge 121+ (Windows/Mac)
Safari 16.2+ (Mac)

Shaka maintainers do not support 3rd party integrations, so we cannot help you in this case. For further questions, please reach out to Peacock support.