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Unable to download PDF, Word or other files #3218

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@yakatshi0804

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@yakatshi0804

Description of Bug

Provide a concise description of your bug and your project link (if applicable).

Steps to Reproduce

Hello,
Here is my problem: I have a monthly subscription of €20, so I am in Pro mode.

When I try to download a PDF file, I receive a message
1a. asking me to "sign in" or "get started", but when I click on sign in, even though I already have an account, and when I try to download the PDF again, it keeps asking me to sign in, making it impossible to continue with my work.
Account-pro
abonnement

1b. Here are the screenshots attached showing the problem I'm encountering.
Thank you for your assistance.

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