Typing indicator

[bchicca]

It would be great to add a typing indicator component to the Conversational UI kit so that users are aware when the user on the other side is typing a message.

Example from Talkdesk:

[TwilioPasteBot]

Disclaimer: This is a very experimental bot using OpenAI's GPT-4. The answers may not be correct, a human will review the answer and update it if necessary.

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Sorry, I don't know how to help with that.

I did do a search though, and I managed to find these other Discussions that might be similar or related to your question. Give them a read to see if they answer your question. If they do, head back here and update this discussion and mark it as answered, pointing others to the related discussion:

• Request for comment: Conversations UI Kit (updated: 08/08/2022, similarity score: 85%)
• [Conversations UI kit] Chatlog - image rendering capability (updated: 08/07/2023, similarity score: 84%)
• Popover component: Thoughts and advice (updated: 02/02/2023, similarity score: 84%)

[nkrantz]

Hey @bchicca - thank you for this suggestion! It sounds like a good addition to the Conversations UI Kit. If you could file a Dependency Request we'll be able to get it in the roadmap. What's your timeline for needing this component? If there's an upcoming deadline by which you'll need to use it, it'll likely make the most sense for you to build the component yourselves, then update to the Paste component once we're able to prioritize it. Because of the team's limited capacity, it's hard for us to add in new items to roadmaps that have already been planned out for the upcoming release. Thanks for your patience!

[bchicca]

@nkrantz I found out that we do have a typing indicator in Webchat in Flex. I attached a screenshot to the request, in case you think it's still worth to add the component to Paste.
Thanks!

[nkrantz]

Thanks for the update @bchicca! Glad there's an existing component to use in the meantime.