Make the feedback screen linkable

[t-muehlberger]

It should be possible to send a link via SMS that leads directly to the feedback screen.

It probably makes sense to use HTTP query parameters or anchor tags to do this.

When for example ?feedback_token=XYZ or #feedback_token=XYZ is present in the URL the feedback screen should be visible.

[jbethune]

How will this interact with HTML-embedded versions of DearMEP?

[scy]

How will this interact with HTML-embedded versions of DearMEP?

It won’t. We will link directly to the actual backend Instance, instead of linking to the individual Campaigns that embed the snippet.

At least at first. We could also think about parsing query parameters or URL fragments when we’re embedded on a site. In that case, it would make sense to call the parameter dearmep_feedback_token instead of just feedback_token.

However, we should also think about keeping the URL short, since the link will appear in an SMS. I wonder whether the backend should support some kind of forwarding endpoint, like https://chatcontrol.dearmep.eu/f/BCDFGH?