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DOCS-4041:Add webhook time out info #2836

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DOCS-4041:Add webhook time out info #2836

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7 changes: 5 additions & 2 deletions content/payment-management/webhook.md
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Expand Up @@ -317,11 +317,14 @@ Acknowledge that you have successfully received a valid notification by returnin
- HTTP status code `200` with `OK` at the start or end of the message body, **or**
- HTTP status code `200` with `MULTISAFEPAY_OK` anywhere in the message body.

Until we receive your acknowledgment, we resend the notification 3 times at 15 minute intervals, each with a new timestamp.
Notification **must** be acknowledged within 10 seconds.

Until we receive your acknowledgment, we resend the notification 5 times at 15 minute intervals, each with a new timestamp.


## 4. Resend failed notifications

If a notification fails or we don't receive your acknowledgment, we resend the notification 3 times at 15 minute intervals, each with a new timestamp.
If a notification fails or we don't receive your acknowledgment, we resend the notification 5 times at 15 minute intervals, each with a new timestamp.

If for some reason you don't receive the notification, you can retry it manually in your dashboard.

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