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[EDU-6106] AI documentation update - 2025-01-24 - point domain to azion #1460

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[EDU-6106] AI documentation update - 2025-01-24 - point domain to azion #1460

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22 changes: 21 additions & 1 deletion src/content/docs/en/pages/main-menu/work-with-domains/point-domain.mdx
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Expand Up @@ -103,7 +103,7 @@ curl --location --request PATCH 'https://api.azionapi.net/domains/<domain_id>' \
| `cnames` | Accepts a list of CNAMEs for the domains as values. For example, `["*.yourdomain.com", "*.yourdomain.org"]`. |

:::tip
If your application uses HTTPS, you might want to combine this process with the [association of a digital certificate](/en/documentation/products/guides/create-a-digital-certificate/) to your custom domain.
If your application uses HTTPS, you might want to combine this process with the [association of a digital certificate](/en/documentation/products/guides/create-a-digital-certificate/) to your custom domain. Also, ensure to handle any SSL certificate issues that may arise from third-party services like Zendesk by following their SSL integration guidelines.
:::

5. You should receive a response with the updated data.
Expand Down Expand Up @@ -155,3 +155,23 @@ Once the changes have propagated, you'll be able to access your edge application
:::tip
Check the [Azion API documentation](https://api.azion.com/) and the [OpenAPI specification](https://github.com/aziontech/azionapi-openapi/) to know more about all features available via API.
:::

---

## Step 3: Handling third-party integrations and verification for CNAME release

When integrating with third-party services such as Zendesk, ensure you follow their specific host mapping requirements. This often includes configuring DNS records according to their guidelines, which may involve setting up a subdomain and pointing it to their servers.

### SSL Certificate Issues

Ensure that you handle SSL certificate issues by adhering to the SSL requirements of third-party services. Refer to their documentation for guidance on SSL integration and potential troubleshooting steps.

### Verifying Domain Ownership

For CNAME release, it's important to verify domain ownership. This can typically be done by adding a TXT record or pointing the domain to a specific verification address provided by the service. Follow these steps for verification:

1. Obtain the verification details from the third-party service.
2. Access your DNS provider and add the necessary TXT records or point the domain to the specified address.
3. Confirm the verification process with the third-party service to ensure successful domain ownership validation.

By following these steps, you can seamlessly integrate your domain with third-party services like Zendesk while ensuring compliance with their requirements.