[EDU-6111] AI documentation update - 2025-01-24 - bot manager

src/content/docs/en/pages/main-menu/reference/secure/edge-firewall/azion-bot-manager.mdx

@@ -59,7 +59,7 @@ Read more about [viewing logs](#logs).
 Bot Manager is able to execute **7 different actions** whenever the request's score is greater or equals than the defined threshold:
 
 - `allow`: allows the continuation of the request.
-- `deny`: delivers a standard *Status Code 403* response.
+- `deny`: delivers a standard *Status Code 403* response, notifying users they have been blocked.
 - `drop`: terminates the request without a response to the user.
 - `redirect`: allows the request to be redirected to a new URL/location when the security threshold is reached. 
 - `custom_html`: allows customized HTML content to be delivered to the user in case of a threshold violation.
@@ -72,6 +72,24 @@ All these actions can be configured for web and mobile applications, as well as
 You can also benefit from **Secure** products, including [Web Application Firewall](/en/documentation/products/secure/edge-firewall/web-application-firewall/), [DDoS Protection](/en/documentation/products/secure/edge-firewall/ddos-protection/), [Network Layer Protection](/en/documentation/products/secure/edge-firewall/network-layer-protection/), and [Edge DNS](/en/documentation/products/secure/edge-dns/), to increase your protection, adding extra security layers to your infrastructure.
 :::
 
+### Releasing Blocked IPs
+
+If a specific IP was blocked incorrectly, you can release it by creating a Network List and using the 'does not match' logic in your Edge Firewall rules. This involves:
+
+1. Creating a Network List with the IPs that you want to exclude from being blocked.
+2. Configuring Edge Firewall rules to allow traffic from these IPs using the 'does not match' condition.
+
+[TECHWRITER TODO: INSERT DETAILED STEPS ON CREATING NETWORK LIST AND CONFIGURING EDGE FIREWALL RULES]
+
+### Reverting Settings
+
+In cases where the Bot Manager settings have a significant impact, you can revert them by:
+
+1. Changing the configurations back to their previous states.
+2. Setting the Bot Manager mode to `Allow` to ensure all requests are permitted temporarily while configurations are adjusted.
+
+[TECHWRITER TODO: INSERT STEP-BY-STEP GUIDE ON HOW TO REVERT SETTINGS AND CHANGE BACK CONFIGURATIONS]
+
 ### Use cases
 
 **Bot Manager** was developed by Azion to attend to use cases involving common practices of malicious bots and traffic.
@@ -235,4 +253,4 @@ By using the `redirect` action, the defined URL/location can contain a Captcha i
 
 ### Custom rules
 
-Azion will provide you with easy-to-go configurations, that should be enough for most of the cases. If you need a more detailed configuration, you can add new custom rules based on your business needs. It's also possible to add more criteria and behaviors to be executed by the [Rules Engine](/en/documentation/products/secure/edge-firewall/rules-engine/), building more comprehensive responses to possible attacks. 
+Azion will provide you with easy-to-go configurations, that should be enough for most of the cases. If you need a more detailed configuration, you can add new custom rules based on your business needs. It's also possible to add more criteria and behaviors to be executed by the [Rules Engine](/en/documentation/products/secure/edge-firewall/rules-engine/), building more comprehensive responses to possible attacks.