Update conversation-guide-yrt.md

products/education-data-migration/research-folder-yrt/conversation-guide-yrt.md

@@ -73,62 +73,68 @@ Before we look at the website, let’s start with a few warm-up questions.
 ## First Task: [Institution details review] - 7 minutes
 For this first task, we have pre-selected an institution that participates in the YR program.
 
-- Step 1: Take a moment to go through the details provided for Columbia University in the City of New York
-- Step 2: Go to Yellow Ribbon Program information
+- Step 1: Take a moment to go through the details provided for Columbia University in the City of New York.
+- Step 2: Go to Yellow Ribbon Program information.
 
 ### Things to watch for:
-
 - [Does the participant understand meaning of xyz?]
 - [Does the participant notice xyz?]
 - [Is the participant aware that they may be sharing personal information on their screen, and are they okay with that? - per question as needed]
-
+- [Optional: I see that you {action}. Can you explain your thought process?]
 - Questions:
 1. If you wanted to learn if you qualify for yellow ribbon, how would you do that?
-2. Optional: [I see that you {action}. Can you explain your thought process?
-3. On a scale of 1-5, 1 being easy and 5 being difficult, how would you rate this task?
+2. On a scale of 1-5, 1 being easy and 5 being difficult, how would you rate this task?
 
 ## Second Task: [Content review] - 7 minutes
 
 - Step 1: Take a moment to read the information provided in this Yellow Ribbon Program information section
 
 ### Things to watch for:
-
 - [Does the participant understand meaning of xyz?]
 - [Does the participant notice xyz?]
 - [Etc]
 - Questions:
-1. Based on what you read, can you tell me what yellow ribbon is?
-2. What is your first impression?
-3. What's your opinion on how the information is laid out?
-4. Do you find the content to be helpful?
-5. If you could change anything about it, what would you change?
-6. On a scale of 1-5, 1 being easy and 5 being difficult, how would you rate this task?
+1. Based on what you read, can you tell me what the yellow ribbon program is about?
+2. Can you tell us who is eligible for the Yellow Ribbon program?
+3. What is your first impression of the Yellow Ribbon Program section?
+4. What's your opinion on how the content displays?
+5. Do you find the content to be useful?
+6. If you could change anything about it, what would you change?
+7. On a scale of 1-5, 1 being easy and 5 being difficult, how would you rate this task?
 
 ## Third Task: [Functional review] - 7 minutes
 
 - Step 1: Select a degree level that you're interested in
 - Step 2: Select display results
-- Step 3: Go to Graduate degree level and look for School of Journalism
 
 ### Things to watch for:
-
 - [Does the participant understand meaning of xyz?]
 - [Does the participant notice xyz?]
 - [Etc]
 - Questions:
 1. Do you know what funding available means?
 2. Do you know what max school contribution amount means?
-3. If you could change anything about it, what would you change?
+3. Are you able to indicate the total results from your chosen degree level? How many do you see?
+4. Did the results give you what you are looking for?
+5. On a scale of 1-5, 1 being easy and 5 being difficult, how would you rate this task?
+
+## Fourth Task: [Pagination review] 
+- Step 1: Go to Graduate degree level and look for School of Journalism
+
+### Things to watch for:
+- [Does the participant understand meaning of xyz?]
+- [Does the participant notice xyz?]
+- [Etc]
+- Questions:
+1. On a scale of 1-5, 1 being easy and 5 being difficult, how was your experience with navigating to additional pages?
 
 ## Post-Task Interview - 7 minutes
-This concludes our functional review, I just have a few final questions.
-- What's your overall opinion of the Yellow Ribbon Program information in comparison tool?
+This concludes our review, I just have a few final questions.
+- What's your overall opinion of the Yellow Ribbon Program information in the comparison tool?
 - Did any tasks confuse you?
 - Do you have any additional comments?
 - Any questions for me?
 
-- Any questions for me? 
-
 ## Consent to use video clips
 
 - I want to circle back and re-confirm that **you are comfortable if we were to share a video clip of this session with our VA partners?** Just to remind you, we will remove all information that could be used to identify you before sharing and will only share the videos with VA partners with the purpose of improving VA.gov and other digital experiences.