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[Field Service Integration] Additional synchronization entities #27250

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@plakna plakna commented Sep 12, 2024

Summary

This is an initial PR for the adjustments to the Field Service Integration. This is still work in progress and have not yet been fully completed and tested. Additional features will be added within the next days.

The details of the changes are documented in OneNote: https://microsofteur.sharepoint.com/teams/FSIntegrationwithCosmoConsult/SiteAssets/FS%20Integration%20with%20Cosmo%20Consult%20Notebook/

The following adjustments have already been made (as part of this pull request):

  • Setup Service Management Integration with Field Service
  • Service Order integration to Field Service
  • Service Item Line integration to Work Order Incident
  • Service Line integration to Work Order Product/Service
  • Service Item Components (filtering only)
  • Post consumption and consumption reversal scenarios for Service Orders
  • Post consumption reversal scenarios for Job Journal
  • Service Invoice integration to Field Service (API only)

I am an employee of Cosmo Consult. Your internal contact is Ivan.

Ivan received the associated CRM/Field Service Solution from my colleagues.

Fixes AB#554809

@plakna plakna requested a review from a team as a code owner September 12, 2024 11:55
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Could not find linked issues in the pull request description. Please make sure the pull request description contains a line that contains 'Fixes #' followed by the issue number being fixed. Use that pattern for every issue you want to link.

@JesperSchulz JesperSchulz added the Integration GitHub request for Integration area label Sep 16, 2024
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This PR is getting processed internally.

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3 participants