Live helper chat

It's an open-source powered application, which brings simplicity and usability in one place. With live helper chat you can bring live support on your site for free. http://livehelperchat.com

Demo

http://livehelperchat.com/demo-12c.html

Documentation

http://livehelperchat.com/documentation-6c.html

Translations contribution

https://www.transifex.com/projects/p/live-helper-chat/

Folders structure

• Directories content:
• lhc_dc - Compiled desktop for clients Windows/Mac.
• lhc_dc_src - Desktop client source code.
• lhc_web - WEB application folder.

Features

Few main features

• Multilanguage
• Pro active chat invitation
• Users location in google map
• Themes support - override default template files without changing the kernel
• Write custom extensions without changing the kernel
• Override default behaviour without changing the kernel
• MVC structure - separated design/logic/models
• Web and Desktop clients with Windows/Mac/Linux support.
• Multiple chats at the same time
• Multiple operators
• Site widget
• Chats transferring
• Departments
• Asynchronous status loading, not blocking site javascript.
• Online users tracking, including geo detection
• GEO detection using three different sources
• Option to configure start chat fields
• Sounds on pending chats and new messages
• Users blocking
• FAQ module
• Voting module
• Top performance with enabled cache
• Advanced embed code generation with numerous options of includable code.
• Template override system
• Module override system
• Support for custom extensions
• Changeable footer and header content
• Option to send messages to anonymous site visitors, (new)
• Flexible permission system:
  • Roles
  • Groups
  • Users

Google group: https://groups.google.com/forum/#!forum/livehelperchat