Mark messages as read only when accepting ticket - fix #260

ticketz-oss · Dec 27, 2024 · c138fdd · c138fdd
1 parent d2927bb
commit c138fdd
Showing 1 changed file with 1 addition and 1 deletion.
diff --git a/backend/src/services/TicketServices/UpdateTicketService.ts b/backend/src/services/TicketServices/UpdateTicketService.ts
@@ -95,7 +95,7 @@ const UpdateTicketService = async ({
       whatsappId: ticket.whatsappId
     });
 
-    if (ticket.channel === "whatsapp") {
+    if (ticket.channel === "whatsapp" && status === "open") {
       SetTicketMessagesAsRead(ticket);
     }