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Merge pull request #1431 from utelecon/20250228-change-businesshours
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コモンサポーター営業時間変更(春の土日祝勤務の追加)
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riktake authored Feb 28, 2025
2 parents 438c36d + af249c9 commit 7cf55d3
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3 changes: 2 additions & 1 deletion src/pages/en/support/chat.md
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Expand Up @@ -20,7 +20,8 @@ Please be sure to check [the Support Desk page](./) before inquiring.

### Notes on Chat

- Operators are available 8:25 a.m.-6:30 p.m. on weekdays (Mon-Fri).
- Operators are available 8:25 a.m.-6:30 p.m. on weekdays (Mon-Fri) and 10:20 a.m.-4:35 p.m. on weekends or holidays.
- Note: business hours on weekends and holidays are available from Saturday, March 15, 2025 through Sunday, April 20, 2025 (Including Thursday, March 20). Normally, the operator service is available only on weekdays.
- Please note that it may take some time for operators to respond, depending on the volume of inquiries.
In such cases, please use [the email form](./email-form) or try again later.
- This support system is powered by "Zoom Contact Center" service provided by Zoom.
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3 changes: 2 additions & 1 deletion src/pages/support/chat.md
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Expand Up @@ -20,7 +20,8 @@ breadcrumb:

### チャットの注意事項

- オペレータ対応は,平日8時25分から18時30分まで受け付けております.
- オペレータ対応は,平日は8時25分から18時30分まで,土日祝日は10時20分から16時35分まで,受け付けております.
- ※土日祝日のオペレータ対応は,2025年3月15日(土)から2025年4月20日(日)(3月20日(木)祝日を含む)までの期間限定です.通常は平日のみの対応です.
- オペレータ対応は,混雑状況により,ご案内までにお時間をいただく場合があります.
その場合は[メールフォーム](./email-form)で問い合わせいただくか,時間をあけて再度お問い合わせください.
- Zoom社の「Zoom Contact Center」サービスにより運用しています.
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