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If you're having trouble installing, running or playing Pop Pixie, check here for answers. If you don't find what you're looking for, email us or ask for help on Discord.

Common problems

Windows thinks Pop Pixie is a virus

While Pop Pixie will never (intentionally) harm your computer, some antivirus programs (including Windows Defender) may incorrectly flag Pop Pixie as a virus. If this happens, follow these instructions to run Pop Pixie anyway.

This guide assumes the use of Windows Defender. If you're using a different antivirus provider, check that provider's website for instructions on running incorrectly flagged applications.

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