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Windows thinks Pop Pixie is a virus

Joe Anderson edited this page Jul 15, 2022 · 6 revisions

Windows thinks Pop Pixie is a virus

⬇️ Scroll down until you see a screenshot that matches your problem

While Pop Pixie will never (intentionally) harm your computer, some antivirus programs (including Windows Defender) may incorrectly flag Pop Pixie as a virus. If this happens, follow these instructions to run Pop Pixie anyway.

This guide assumes the use of Windows Defender. If you're using a different antivirus provider, check that provider's website for instructions on running incorrectly flagged applications.

My web browser won't let me download Pop Pixie

Some web browsers will prevent you from downloading anything they think is a virus. In some cases, this can be impossible to bypass without temporarily disabling your antivirus. If these steps don't work for you, or if you're using a browser not listed here, we recommend using Mozilla Firefox.

If, when you try to download Pop Pixie, Chrome shows the message "Failed - Virus detected", follow these steps to download Pop Pixie anyway.

Chrome says: Failed - Virus detected

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If, when you try to download Pop Pixie, Edge shows a yellow warning triangle over the downloads icon, follow these steps to download Pop Pixie anyway.

Edge says: Install Pop Pixie.exe was blocked as unsafe by Microsoft Defender SmartScreen

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Windows may ask you if you're sure you want to run Pop Pixie. The button to run the application anyway is usually hidden behind "More info". Follow these steps to run Pop Pixie anyway.

Windows says: Malicious file. This application may cause damage to your device. Sensitive personal data may also be at risk. Buttons: More info, Don't run

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